Ortho Mattress

Reviews

• IK

  idoush gharapet kamarzari

  6 days ago
  5.0
  I’m so happy we had polin the store manger to help us with our issue. She’s super sweet, courteous, easy to talk to , great listener, extremely knowledgeable and professional! I was having the worst day but she made my day! Best deals and prices! Best quality ! Best store manger so polite and caring ! She truly cares! She speaks 4 languages which is impressive. Wile she was helping me and my family she was also helping a Persian family and a Hispanic family all at the same time ! Speaking many different languages! U can tell she truly cares ! Thank u polin for my best deals, discounts and thank u ortho mattress ! 🌹⭐️⭐️⭐️⭐️⭐️
• AB

  anashe baboomi

  Apr 24, 2026
  5.0
  I had the best experience with Polina the store manager at ortho mattress Van Nuys ! So happy we were lucky to have her! She made us feel very comfy and at peace ! She’s very easy to talk to great listener and courteous! Very very professional and knowledgeable. They have the best quality beds and best prices and polin is the best to give best deals and discounts! If I could give 20 stars ⭐️ I would . Never met such a nice polite store manager like Polin . Thank u Polin and thank u ortho . U made my day. ⭐️🙏🩷. I was having a bad day and I know I’m difficult to deal with sometimes, but Polina handled me very well.
• KS

  Katrina Stermer

  Apr 23, 2026
  5.0
  Levon is extremely knowledgeable and courteous. We didn't feel rushed in making a decision for an expensive purchase. I would give Levon 10 stars if I could. You won't be disappointed if he helps you at the store in Van Nuys.
• AD

  Anna Dallakyan

  Apr 21, 2026
  5.0
  If you need a good mattress, quality product and good customer service , I highly recommend Pauline , she is very nice and professional , detailed and honest. She finds solutions to be helpful for your purchases. Thank you!
• BR

  Barbara Rosenberg

  Apr 15, 2026
  5.0
  Husband and I went to this location today. We were assisted by Polin B who was wonderful. She spent a lot of time with us. We happen to have a situation with our former ortho mattress that we currently have. Polin spent a lot of time helping us look at other mattresses to resolve our issue. We did not purchase it today because my husband’s back made it difficult for him to try all of the mattresses he wanted to, so we will go back Friday. Polin did not do a hard sell. She truly is working to help resolve our issue so we can enjoy sleeping again. She did not in any way try to rush us. We appreciate her work. Thank you Polin.

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