Extra Space Storage

4.7
652 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 15500 Erwin St in Van Nuys, CA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, covered drive isles, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, office space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
15500 Erwin St, Van Nuys, CA
91411, United States

Hours

Reviews

4.7
652 reviews
5 stars
582
4 stars
27
3 stars
7
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendliness, helpfulness, and professionalism, particularly highlighting employees like Rodrigo and Kaveh.

Facility Cleanliness

The storage facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility

Many reviews appreciated the convenience of drive-up access to storage units, making the process easier for customers.

Mixed Experiences

While most feedback is positive, there are some complaints regarding misleading unit descriptions and safety concerns at the facility.
  • JH
    Jason Haro
    6 days ago
    5.0
    The guys were super helpful and friendly. Booked a unit within 10 minutes of arriving. Units were super clean and spacious—the layout of the facilities were also 10/10. Being able to drive your car through the ground level to access your unit is a game changer.
  • MM
    MB
    Jan 6, 2026
    5.0
    Great customer service and the best rates. Easy and quick set up, would highly recommend
  • AD
    august derose
    Dec 30, 2025
    5.0
    Kaveh Dastranj was very friendly and professional in assisting me in getting the right size unit at a fair price. This is the 3rd time using extra storage in 3 states. I would highly recommend extra storage to anyone who needs storage, long term or short.
  • JJ
    Jeannie Jones
    Dec 29, 2025
    5.0
    Extra Space customer service was excellent . Yolanda was friendly , patient and understood my needs & accommodation requests . This location is highly recommended.
  • JS
    Jordan Shively
    Dec 2, 2025
    5.0
    My experience at Extra Space Storage was absolutely outstanding! Rodrigo helped me over the phone and went above and beyond to make sure I found the perfect storage unit. He reassured me every step of the way and gave fantastic advice and he was 100% right! I’m extremely happy with the unit I chose. When I arrived, Deserie at the front desk was incredible! She had such an amazing vibe , super friendly, professional, and genuinely fun to talk to. She made the entire process quick, smooth, and actually enjoyable. The facility itself is very clean, well-maintained, and in a safe location. Plus, I love that you can drive right up to your unit on the 1st, 2nd, and even 3rd floors I’ve never seen anything like that before! Huge thank you to Rodrigo and Deserie for making my storage experience the best it could possibly be. Highly recommended!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.