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Frequently Asked Questions About Small Town Storage
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for Small Town Storage?
Small Town Storage gate access is available from 6:00 AM to 10:00 PM every day of the week.
What are the office hours for Small Town Storage?
Office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM.
What type of items am I not allowed to store at Small Town Storage?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact the facility for questions about specific items.
Do I need a long-term lease at Small Town Storage?
No, there are no long-term obligations; rentals are month-to-month.
How can I make payments for my storage unit?
Payments can be made in person, online, by phone, or via mail. Automatic payment sign-up is also available.
Does Small Town Storage sell moving supplies and locks?
Yes, they sell boxes, moving supplies, and locks for your convenience.
How can I reserve a storage unit at Small Town Storage?
You can reserve online hassle-free without any credit card holds via their website.
What nearby places can help me with moving and truck rentals near Small Town Storage?
Nearby truck rental services include U-Haul Neighborhood Dealer and Budget Truck Rental, which can help you with your moving needs.
Are there fitness centers near Small Town Storage where I can work out before or after my visit?
Yes, there are several gyms nearby such as CrossFit Vacaville, Fitness Essentials, Dream Xtreme Gymnastics, and Adapted Strength.
What nearby retail and supply stores are close to Small Town Storage for additional moving or home needs?
Nearby retail and supply stores include Scandinavian Designs for furniture, Tile Outlet Always In Stock for building supplies, Platt Electric Supply, and Carpets & More for flooring.