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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers in Upland?
The facility is accessible daily from 7:00 AM to 7:00 PM.
When is the US Storage Centers office in Upland open?
Office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday 8:30 AM to 5:00 PM, and Sunday 10:00 AM to 2:00 PM.
Can I rent or reserve a storage unit online at US Storage Centers?
Yes, you can rent or reserve your storage unit online through their website.
What payment methods does US Storage Centers accept?
They accept Visa, Mastercard, checks, cash, cashier's checks, and money orders, and also offer automatic payments.
Are there any items that I cannot store at US Storage Centers?
Prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility with questions about specific items.
Do I need to sign a long-term lease at US Storage Centers?
No long-term commitments are required; rentals are on a month-to-month basis.
What identification is required to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers may need to provide additional information.
Are there nearby food options close to US Storage Centers?
Yes, nearby dining options include In-N-Out Burger for fast food and Mi Ranchito Upland for Mexican cuisine, which are convenient for grabbing a meal before or after visiting the storage facility.
What other services are near US Storage Centers to assist with moving or rentals?
Nearby services include Route 66 Rental and Cruise America RV Rental for vehicle rentals, and Penske Truck Rental for moving trucks, making it convenient to manage your move adjacent to the storage facility.
Are there any recreational or shopping places near US Storage Centers?
Yes, you can visit Competitive Edge Cyclery for bike needs, Carrillo's Party Rental for party supplies, and Holiday Center Christmas Trees for seasonal shopping, adding convenience to your visit to the storage center.