Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Upland, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,730 reviews
5 stars
1,033
4 stars
380
3 stars
138
2 stars
49
1 star
130
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond to assist.
Product Availability
While some customers found that the store generally had what they needed, others reported issues with inventory accuracy and availability.
Cleanliness and Organization
The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
Service Issues
Several reviews mentioned poor customer service experiences, including long wait times for assistance and unhelpful staff.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing loyalty and satisfaction while others reported significant frustrations.
- DODamon O2 days ago5.0Always find the items im looking for
- BBBobDec 26, 20255.0I should have mentioned. The gal that helped us find everything needed to install a new WiFi home heating / cooling thermostat did an amazing customer service job. Great employee for Lowes.
- KNKathy Van NoortDec 13, 20255.0Always have what I need
- TMThomas MurreyNov 18, 20251.0I needed roofing materials brought down from the pallet racks. The first guy wasn't forklift certified and got someone else. The second guy had to take his lunch break and would get someone else. I waited 10 min and the third guy never showed up in that time. I left and went to Home Depot.
- CCCherieNov 13, 20255.0My husband and I received “old school” customer service today from Victoria. Victoria happened to walk past us and noticed us reading labels and looking confused. lol. She offered her assistance which was exactly what we needed. Victoria was not only extremely knowledgeable but also very friendly. Again, it was an unexpected positive shopping experience. Thank you Victoria.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Upland, CA?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, garden tools, grills, lighting, lumber, plumbing supplies, and more.
What are the store hours for Lowe's Home Improvement in Upland, CA?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed or having reduced hours.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
Which payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa as payment options.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll also receive email updates if your order status changes.
What do I need to pick up an order in-store from Lowe's?
You need to bring your order confirmation email or order number and a photo ID such as a state driver's license, military ID, or state ID. Only the cardholder or an authorized user can pick up the order.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online orders can be returned by starting the process online in your Order History. In-store returns require proof of purchase at the customer service desk.
What nearby key and locksmith services are available close to Lowe's Home Improvement?
Nearby key and locksmith services include minuteKEY and Minute Key. These are convenient for customers needing locksmith services before or after visiting Lowe's.
Are there any dining options near Lowe's Home Improvement in Upland?
Yes, nearby dining options include Spaggi's (Italian restaurant), Sushi Takumi (Japanese restaurant), Subway (sandwich shop), and Eden East Bar (cocktail bar and American restaurant) that customers can visit before or after shopping.
What nearby facilities can help with storage or automotive needs near Lowe's Home Improvement?
Nearby facilities include Storgard Self Storage and Mini U-Storage for storage needs, and automotive services like Newman’s Motor Sports, Altamira Custom Auto Body & Paint, and Legend 7 Motorsports for car care before or after your Lowe's visit.