Store your belongings at Extra Space Storage on 1675 W 11th St in Upland, CA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
The staff consistently received high praise for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees like Jessica and Ashley for their exceptional service.
Cleanliness
Customers noted that the facility is well-maintained and clean, contributing to a positive storage experience.
Accessibility
The process of renting and accessing storage units was described as easy and efficient, with staff assisting customers in finding suitable units.
Pricing Concerns
Some customers expressed dissatisfaction with rising rental prices and additional fees, indicating a perception of the company being overly profit-driven.
CM
Crystal Mendoza
Dec 27, 2025
5.0
I was extremely satisfied. Chris answered all my questions. Took me to see the units went ahead and move forward with renting the unit that fit my needs. Great customer service.
WG
Will Gren
Dec 11, 2025
5.0
The lady at the front desk was very helpful and nice, overall great service, would definitely recommend this place is a 10/10.
TD
Toby Dodson
Dec 11, 2025
5.0
Grant and Jessica were great and really helpful with finding a spot. I rented years ago with old company and now Im back.
MR
marlon rivera
Dec 3, 2025
5.0
I had a unit here last two years it was amazing. I initially signed up for one of the promos which was great. I had a lot of ups and downs in my life during the two years here with Extra Space. They definitely could have auctioned my unit at last 3 different times and did not. Jessica and the rest of the employees here at this location were very helpful and flexible with me as several times I probably owed them more than 300$ in past due payments. However they never auctioned my unit and always helped me as much as possible with giving me an extension on my payments. I would definitely recommend this location over other extra space storage locations.
YB
Yagayra Barajas
Dec 1, 2025
5.0
I made my original reservation online and signed my contract yesterday evening.
I came in this Afternoon to drop off some items in my storage unit, but had no success and finding it.
I went into the office, and Jessica was very kind to show me where the unit was and how to access it.
It turns out I had reserved a 12 x 14 on the second floor, Something that I did not realize when I originally signed my contract.
There is a lift that cab be used to transport items up to the second floor, and I thought that my fiancé, and I would be fine with that.
Jessica did ask me who was going to be moving and if we were going to any help. I completely said that it would be me, and my fiancé moving from a one bedroom apartment.
Not realizing that she was actually asking me, because it is a big challenging to move on your own to whole items to the second floor Without any professional help.
After trying myself to transport the little items that I had I quickly realize that this was not going to work for us.
I immediately went back to the office and Jessica kindly assisted me with finding another unit that would be better suited for us. I signed a new contract and was given the new unit information.
She took the time again to walk me to our new unit, which was perfect, and I immediately felt so much better. This time I had no issues with storing the items I had with me.
Jessica is very kind and informative, her patience helped me to feel less dumb for not requesting the change immediately after seeing the first unit.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents in Upland, Montclair, Claremont, Ontario, Rancho Cucamonga, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of W 11th St and N Benson Ave.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the gate and office access hours at Extra Space Storage in Upland, CA?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM with these hours applying for both gate access and office availability.
What types of storage units and features does Extra Space Storage offer?
The facility offers a large selection of storage units including drive-up access units, non-climate controlled options, and storage for vehicles such as RVs and boats, along with exceptional security and a helpful on-site staff.
Are packing and moving supplies available at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies including boxes which can be purchased online and at the facility.
How can I determine the right size storage unit for my belongings?
You can use Extra Space Storage's Storage Unit Size Guide to estimate how many boxes and items like furniture and appliances fit into each unit size, helping you choose the best option.
Does Extra Space Storage offer specialized storage solutions for RVs and boats?
Yes, they provide outdoor, covered, and indoor storage options for RVs and boats, with flexible month-to-month leases.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa for convenient payment options.
Where is Extra Space Storage located and what is the closest intersection?
Extra Space Storage is located at 1675 W 11th St in Upland, CA near the intersection of W 11th St and N Benson Ave.
Which nearby automotive service centers can customers visit when using Extra Space Storage?
Nearby automotive repair options include Pierre's Auto Clinic, Ace Complete Auto Repair, and Speed Auto Plus, offering vehicle service and repairs conveniently close to the storage facility.
Are there recreational and sports facilities near Extra Space Storage for customers to enjoy?
Yes, customers can visit nearby sports venues like Sofive Soccer Centers Upland (Upland Arena) and Lil' Kickers - Upland for soccer and sports activities before or after their visit to the storage facility.
What transportation or vehicle services are available near Extra Space Storage?
Upland Limousine provides nearby limo services, and Mosebilt Offroad & Fabrication offers recreational vehicle deals, convenient for customers who may need travel or vehicle-related assistance.