Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Turlock, CA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,605 reviews
5 stars
893
4 stars
370
3 stars
129
2 stars
49
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are numerous complaints about poor customer service, with many customers reporting unhelpful staff and long wait times for assistance.
Delivery Issues
Several reviews highlight significant problems with delivery, including wrong addresses and delays, leading to frustration among customers.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their helpfulness and knowledge, indicating that there are positive experiences to be had.
Product Availability
Customers generally found the store well-stocked and able to provide the items they needed, although some reported issues with inventory accuracy.
Mixed Experiences
Overall, experiences vary widely, with some customers expressing loyalty and satisfaction while others are considering switching to competitors due to service issues.
- JHJazmine HernandezDec 30, 20255.0Awesome customer service. Even though lady at front desk seemed to be busy, she helped me find out what I was looking for. A gentleman also helped me locate the right product I needed that day!
- BBBeeDec 24, 20251.0DO NOT ORDER DELIVERY!! We ordered a freezer and the delivery driver delivered to the wrong address…the wrong address is shown on the house on the proof of delivery photo. Also there is no delivery address placed on the item so if someone incorrectly receives it there’s no way to tell who it was actually for. Also the BIGGEST ISSUE: you PAY Lowe’s to deliver to your house but if the delivery company messes up Lowe’s tells you too bad it’s your problem now we don’t handle the delivery we use DoorDash and makes you contact the delivery company. Yet you paid Lowe’s… Lowe’s uses their company account to deliver.. this is so dumb. Do not I repeat DO NOT ORDER DELIVERY!! PS I’ve had this happen at Pet Supplies Plus where the deliver went to the wrong address and the store fixed the issue, as they should since the delivery was through them. And they did an amazing job. So it’s just Lowe’s that sucks.
- DMDiane McKendrickDec 9, 20251.0Not one worker offers to help you and they stand in the back isles talking and laughing to one another or texting on their phones. When you ask for help the point there finger a direction then not even offer to show you where products are. I won't shop there unless it's the last choice. Bad Bad customer service or good at not giving customer serive, help, they do even say hello they act like your a glass windows shame on you Lowes you seriously need to do better. Your company has been let go to this rate, shame.
- MWMadison WinzerNov 30, 20251.0Terrible experience don't shop here! We ordered a new dishwasher on the 22nd and were told they were "in stock" and that someone would call us with a date for delivery. Well on the 26th they called us and told us they would call us after the holiday to set up delivery. Now today, the 30th the called us to inform us they delivered the dishwasher to the Lowes???? For some reason they set the delivery address as their own address and no one figured it out until 9 days later?? They said they have to CANCEL the delivery and start all over and it will be at least another two weeks before we see our dishwasher! The worst part? THEY MADE US PAY FOR THE DISHWASHER AGAIN and we are supposed to wait for the first one to be refunded. Now we have paid for TWO dishwashers and still have no dishwasher. They claim to support service members then they treat people like this, how can a billion dollar company not figure out to deliver something to the right address without making me pay for it twice?
- BBbenfam3Nov 20, 20255.0Well stocked, clean, they had everything I needed. Self checkout was a breeze. Friendly staff. All good 👍 👌
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Turlock, CA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, and more. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, and many others.
What are the store hours for Lowe's Home Improvement in Turlock?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order or confirm if it is ready for pickup?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will receive an email when your order is ready for pickup with instructions and store location details.
What payment methods does Lowe's in Turlock accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payment.
What installation services are available at Lowe's Home Improvement?
Lowe's offers a wide variety of installation services including appliances, cabinets, countertops, decks, doors, garage doors, HVAC, flooring, lighting, plumbing fixtures, roofing, windows, and more.
Are there any nearby places of interest I can visit before or after shopping at Lowe's?
Yes, nearby places include restaurants like Las Casuelas and Sizzler for dining, entertainment at Ten Pin Fun Center bowling alley, and shopping at Hobby Lobby and Famous Footwear.
Is there a propane exchange service close to Lowe's in Turlock?
Yes, Blue Rhino Propane Exchange is located nearby for convenient propane tank exchanges.
Where can I find locksmith services near Lowe's Home Improvement in Turlock?
MinuteKEY and Minute Key locksmith services are located close to Lowe's for key and lock needs.
What is the address and contact information for Lowe's Home Improvement in Turlock?
The Lowe's store is located at 3303 Entertainment Way, Turlock, CA 95380. You can contact them by phone at +1 209-656-3020 or email customercare@lowes.com.