Established in 2000, Universal Appliance and Kitchen Center is one of the largest premier dealers of brand name appliances, plumbing fixtures, bathroom vanities and accessories in the United States. With humble beginnings as a small store staffed by only two sales people in Sherman Oaks, Universal Appliance and Kitchen Center today has four showrooms spread across Southern California, including Studio City, Calabasas, Costa Mesa and the South Bay. Carrying tens of thousands of products in a variety of categories including appliances, plumbing fixtures, water filtration and outdoor barbecues, Universal Appliance and Kitchen Center employs an expert staff of product professionals with an average of 15 years experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.