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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the regular office hours for US Storage Centers in Torrance - Crenshaw?
US Storage Centers is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM.
During what hours can I access my storage unit's gates?
Gate access hours are daily from 6:00 AM to 9:00 PM.
Are there any items that I am not allowed to store at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Please contact US Storage Centers if you have questions about specific items.
What documentation do I need to rent a storage unit?
You need to provide a government-issued photo ID such as a driver's license, state ID, or passport. Military customers must provide additional information.
Can I reserve or rent a storage unit online?
Yes, you can reserve or rent your storage unit online through the US Storage Centers website for convenience.
What payment methods are accepted at US Storage Centers?
US Storage Centers accepts checks, cash, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Does US Storage Centers sell moving supplies or locks?
Yes, they sell boxes, moving supplies, and locks for customers' convenience. Alternatively, customers can bring their own compatible locks.
As a customer visiting US Storage Centers, what nearby places might I want to check out?
Nearby, you can visit Plaza Golf, a sporting goods and shopping location. It’s convenient for picking up any last-minute supplies before or after your visit to the storage center.
How can nearby real estate agents assist customers at US Storage Centers?
Numerous real estate agents nearby, such as Anna Chafe - Realtor and The DM Stiles Team, can help customers who might be moving homes and need storage solutions at US Storage Centers.
Is there a nearby gas station or service point for transportation needs?
Yes, Matusa, a gas station and freight cargo service, is located nearby and can assist customers needing transportation refueling or freight support during their storage needs.