Lowe's Home Improvement

4.2
2213 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Torrance, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
22255 Western Avenue, Torrance, CA
90501, United States

Hours

Reviews

4.2
2,048 reviews
5 stars
1,230
4 stars
452
3 stars
153
2 stars
55
1 star
158

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being rude or unresponsive.

Product Availability

Customers appreciate the variety of products available, but there are complaints about stock issues and misleading online inventory.

Store Experience

The store environment is generally clean and well-organized, but many customers report long wait times for assistance.

Corporate Issues

Negative experiences with corporate customer service and online order fulfillment have led some customers to consider switching to competitors.
  • SP
    SELWYN Powers
    6 days ago
    3.0
    Expensive overpriced, Home Depot style shop
  • CK
    Charles Kellogg
    Jan 2, 2026
    1.0
    I recently purchased the deal on the Bosch batteries with the free miter saw that they keep promoting on social media but has been out of stock since Nov. I learned that the miter saw needs a stronger battery to work efficiently, so I wanted to return the batteries. When I tried to do so last Wed at this location, the person at the returns desk tried to talk me out of it. She showed me the Lowes website that showed both the batteries and miter saw were 18V, but the problem is that the batteries in this deal are 4Ah (amp hours). I understand that it's not realistic to think that everyone working at Lowes would understand power tools, but when I asked if they would try to process the return, they told me I'd need to return both the batteries and saw together and that they weren't willing to even try. I ended up returning just the battery at another location with no problems. This location either doesn't train their staff properly or is telling their returns desk to try to avoid these returns so it doesn't hurt their bottom line. I understand this is what retail looks like now, but it just makes me not want to shop at this location. Here is some copy from the Lowes and Bosch website: Can I return an item that was part of a Buy One, Get One (BOGO) promotion? If you purchased items as part of a BOGO promotion, the purchase discount will be prorated to each item proportionately. If you choose to return any of the items, your refund will be equivalent to the prorated amount. Recommended Battery Packs to help achieve maximum tool performance, GBA18V60, GBA18V80 and GBA18V120 Batteries
  • BV
    Bernardo Vazquez
    Dec 31, 2025
    5.0
    Muy amable todo el personal
  • MS
    Milli Stanford
    Dec 26, 2025
    5.0
    Always have what I want...good selection, reasonably good prices
  • GV
    Gerardo Villalobos
    Dec 23, 2025
    5.0
    Muy bueno bueno lugar para comprar mater

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.