Brand Certified
Tempur-Pedic Flagship Store
5.0(811 reviews)
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Business Details
350 West Hillcrest Drive, R005
Shipping: 526 W. Hillcrest Dr, Thousand Oaks, CA
91360, United States
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
(805) 413-3004
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
https://www.tempurpedic.com/tempur-pedic-stores/tempur-pedic-thousand-oaks/
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
About
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A Tempur‑Pedic® experience like no other. Step into a personalized, fully immersive sleep consultation guided by dedicated Tempur‑Pedic® experts committed to discovering the perfect sleep solution for you. Visit us today to begin your personal journey to Deep, Undisturbed Sleep—a Tempur‑Pedic® experience at its finest.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Tempur-Pedic Flagship Store
350 West Hillcrest Drive, R005
Shipping: 526 W. Hillcrest Dr, Thousand Oaks, CA
91360, United States
Hours
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Reviews
5.0
811 reviews
5 stars
797
4 stars9
3 stars1
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional service provided by staff, particularly Jessie and Beth, highlighting their knowledge, patience, and genuine care.
Product Knowledge
Staff demonstrated extensive knowledge about products, helping customers make informed decisions without feeling pressured.
Store Environment
The store was noted for its cleanliness and welcoming atmosphere, contributing to a positive shopping experience.
Personalized Experience
Many reviews emphasized the personalized attention given to customers, with staff taking the time to understand individual needs and preferences.
- BVBryanna VenegasFeb 22, 20265.0Excellent customer service! The gentlemen took their time helping me find the perfect Tempur-Pedic pillow. They explained the differences between each style and asked thoughtful questions about how I sleep to make sure I chose the right one. I really appreciated how patient and knowledgeable they were. It made the experience smooth and enjoyable.
- SCSunny ChaFeb 19, 20265.0Beth Price is awesome! The store experience was amazing. She is very knowledgeable and very patient, friendly, & PROFESSIONAL. Im sure we found the perfect bed. We cannot wait to sleep in it! Great salesperson!!! Go talk to Beth! (:
- NENikki EngstromFeb 16, 20265.0We had a great experience here. Beth helped us both times we came by, took a lot of time with us to find out what we liked vs didn't like. Explained things in detail, costs, set up, helpful hints. Never any pressure or forced sale tactics. We can't wait for our new bed! Thanks guys! Appreciate you! I feel like I need to update to give a huge shout out for delivery too! Our bed came super fast. (like 5 days) They delivered on Sunday! The guys were so nice, cheerful, helpful and did an excellent job! Top notch service all around!
- IIIiFeb 14, 20265.0Jesse was so helpful and informative took me through all the pillows. I’ve been having a lot of neck pain. He was able to explain all the benefits and how we could figure out differences between pillows, super helpful and I continue to be a loyal Tempur-pedic fan!
- WHWalter HarperFeb 12, 20265.0Jesse was fantastic. His knowledge was key in helping my wife and me to choose a pillow best for us, individually. He took the time to ask questions about our sleep patterns and helped us find the best options.
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Brand Certified Facts from Tempur-Pedic Flagship Store
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