Pacific Sales Kitchen & Home Thousand Oaks

4.8
305 reviews

About

Appliance StoreHome Theater StoreKitchen AccessoriesPacific Sales
Pacific Kitchen & Home inside Best Buy brings you an unbelievable selection of appliances; from entry-level to luxury and everything in between. You'll get unparalleled service and exceptionally low prices. Whether you're updating, replacing or remodeling, our expert staff will help select the right solution for you.

Location

Pacific Sales Kitchen & Home Thousand Oaks
2000 Anchor Ct, Thousand Oaks, CA
91320, United States

Hours

Reviews

4.8
305 reviews
5 stars
276
4 stars
14
3 stars
1
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, knowledge, and willingness to help, with specific mentions of individuals like Jonny, Ryan, and Annel.

Product Knowledge

Many reviews highlighted the staff's extensive knowledge about appliances, helping customers make informed decisions without feeling pressured.

Overall Experience

The shopping experience was described as pleasant and efficient, with several customers expressing their intent to return for future purchases.

Teamwork

Customers noted the collaborative efforts of the staff, with multiple team members assisting in the purchasing process and ensuring customer satisfaction.
  • PM
    paula miller
    Dec 4, 2025
    5.0
    Susan at the front desk was awesome and very patient in processing my many reward and gift cards. A pleasure to work with. I had a great experience and appreciate the excellent service!
  • PM
    Paula Miller
    Dec 4, 2025
    5.0
    Johnny with the Newbury Park Pacific Sales location is exceptional. His knowledge and service handling made for a smooth and successful transaction. I will recommend Johnny and Pac Sales every chance possible.
  • SL
    Sarah Lehat
    Nov 25, 2025
    5.0
    Steve Douglas is the secret sauce that makes this place run. He put together the full appliance package for a renovation I was working on and we couldn’t be more pleased. When I came to him for a replacement on my own personal refrigerator he somehow conjured the fridge of my dreams at the best value. Thank you Steve!
  • HT
    Hanneli Torres
    Nov 22, 2025
    5.0
    OK, everyone, if you ever go to Pacific Sales in Thousand Oaks and need help with appliances, the person to ask for is Annel Gonzalez. Her knowledge, passion and attention to her customer is bar none. She goes above and beyond, making my purchasing process and delivery service very easy. Hands-down….please ask for her when you need help. Very helpful, always has a smile on her face,attentive, thorough, very prompt with returning calls and emails. Because of her, I would come back and purchase appliances in the future. Thanks so much Annel. You’re one in 1 million!
  • CE
    Chinwe Edomobi
    Sep 25, 2025
    5.0
    Fantastic customer service! I would shop anywhere else!! The very BEST knowledgeable people not pushy at all. Love them!!

Frequently Asked Questions About Pacific Sales Kitchen & Home Thousand Oaks

What is Pacific Sales Kitchen & Home Thousand Oaks?

Pacific Sales Kitchen & Home Thousand Oaks is an appliance store inside Best Buy offering a wide selection of appliances from entry-level to luxury, with expert staff to help you find the right appliances for your kitchen or home.

Where is Pacific Sales Kitchen & Home Thousand Oaks located?

It is located at 2000 Anchor Ct, Thousand Oaks, CA 91320, United States.