Lowe's Home Improvement

4.1
1951 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Temecula, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
40390 Winchester Road, Temecula, CA
92591, United States

Hours

Reviews

4.1
1,773 reviews
5 stars
984
4 stars
395
3 stars
127
2 stars
72
1 star
195

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting poor experiences, long wait times, and unhelpful staff.

Product Availability

Several customers noted issues with product availability, including items listed as in stock that were not actually available.

Store Cleanliness

Many reviews praised the store's cleanliness and organization, highlighting a positive shopping environment.

Checkout Experience

Customers expressed frustration with the self-checkout process and long lines, indicating a need for more staffed registers.

Positive Staff Interactions

Despite negative experiences, some customers reported exceptional service from specific employees, indicating that there are staff members who provide excellent assistance.
  • CL
    Cody Lambert
    Dec 29, 2025
    1.0
    Absolutely horrible customer service over the phone. Nothing gets accomplished they put you on hold a minimum of 15-20 minutes if they come back to the phone at all. Absolute Trash
  • JL
    Jayne Liera
    Dec 27, 2025
    1.0
    We purchased a bathroom vanity/sink and paid for the installation. Extremely poor communication from the beginning - after 3 weeks of trying to get the installation scheduled (including having a Lowe’s contracted construction company coming out to do measurements), I was told that there wasn’t a code in their system to do the installation after all and there was nothing they could do. I spoke to about 5 different associates before knowing they couldn’t do the installation and they all told me something different - and at the end of the day - it couldn’t be done. Professionalism and customer service is non-existent at this store and I will not shop here again.
  • LG
    Leticia Gial
    Dec 5, 2025
    5.0
    Is rhe biggest store that I ever been, also they have a wonderful costumer service.
  • PR
    Paris Romero
    Nov 22, 2025
    5.0
    Found good, simple washing machine. Just like I wanted.
  • PA
    Paul Addicott
    Nov 22, 2025
    5.0
    Wide selection, good prices, military discounts a plus

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.