The techs were great. Office support is trash, as well as the 2 girls that work there. They think cause they answer the phones they are king tut. I can bet my voice will be heard. They office is nasty and trashy, hung up on me 4 times over asking if an order was placed for around the pool light. They ordered replacement parts to fix the issue. The girls in the office thought it was funny to give me stress, called 3 times to see if parts were in. They said techs would get back to me and never happened. After five calls said I was the problem after the techs never responded. The techs were great, the office staff trash. Once again, techs are great office staff is bottom of the barrel. I will find another company to service us even at a higher price! Respect your customers!
PP
Patty Phillips
Aug 8, 2025
5.0
John did a great job start to finish! First repaired our old spa, then discovered it was unrepairable and removed it. He showed us a variety of good, used spas and we chose one. His responsiveness was excellent. He gave us really good tips on preparing for the installation of the new spa. It was installed within a couple of weeks once the pad was prepared. We appreciate his follow through on any questions or concerns we have had. Highly recommend!!
Review by Patty and John Phillips. Tata Lane, SLT
MM
Michael moughler
Sep 6, 2022
4.0
So my circulation pump needed replacing they provided the parts I did repaired had a little problem but therthere technician helped me
DJ
Debbie Jacobson
Aug 6, 2019
5.0
Tahoe Pool service was great. Tyler was able to replace the part and get the tub working. They showed up when they said they would and completed the repair. The women in the office were efficient and pleasant too. Debbie Jacobson
Frequently Asked Questions About Tahoe Pool Service
What services does Tahoe Pool Service offer?
Tahoe Pool Service offers full-service pool and spa construction, renovation, spa sales and repairs, parts supply, water chemistry management, troubleshooting, sonic leak detection, diagnostic repairs, and professional electrical service.
What types of pools do you specialize in constructing and renovating?
We specialize in all types of pool construction and renovation for both commercial and residential properties.
Does Tahoe Pool Service provide pool and spa parts?
Yes, we carry parts including pumps, heaters, air controls, blowers, pool and spa covers, jets, skimmers, filters, controls, and offer water chemistry products.
What are the business hours for Tahoe Pool Service?
We are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Where is Tahoe Pool Service located?
Our address is 971 3rd Street, South Lake Tahoe, CA 96150, United States.
How can I get an online estimate from Tahoe Pool Service?
Tahoe Pool Service offers online estimates. You can contact us through our website at http://www.tahoepoolandspa.com.
Who can I contact for spa sales and showroom visits?
You can contact Tahoe Pool Service for spa sales and to visit our showroom by calling +1 530-541-4958 or emailing office@tahoepoolandspa.com.
What nearby places can I visit before or after my appointment at Tahoe Pool Service?
Near Tahoe Pool Service, you can visit Tahoe Brew House and Tahoe Mountain News for a brewery experience, or check out local art and surf at Onus Art Projects.
If I need plumbing or HVAC services near Tahoe Pool Service, where can I go?
Clark Plumbing Heating and Air Conditioning and Nixon Heating and Air Conditioning are nearby businesses that provide plumbing and HVAC services.
Are there any convenient places for bike rentals or repairs close to Tahoe Pool Service?
Yes, South Shore Bikes near Tahoe Pool Service offers bicycle shop services and bike repair and maintenance.