Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Sonora, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
1,188 reviews
5 stars
493
4 stars
303
3 stars
158
2 stars
65
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised individual staff members for their helpfulness, many reported poor service, lack of knowledge, and unprofessional behavior from employees.
Product Availability
Customers frequently noted issues with product availability and stock accuracy, leading to frustration when items were not found as expected.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Checkout Experience
Many customers expressed dissatisfaction with the checkout process, citing long wait times and the impersonal nature of self-checkout.
Delivery Issues
Numerous reviews highlighted significant problems with delivery services, including missed appointments and poor communication regarding order status.
- AMAna MorganJan 7, 20265.0Staff is always friendly and helpful.
- CCConnieJan 5, 20265.0Great customer service and the store is organized and clean
- KMKaren MurphyDec 19, 20254.0Expensive like everybody else and never has what you need like everyone else
- JJJames JohnsonDec 19, 20254.0Stores clean. Smaller store because of location.
- GPG-fam PastriesDec 4, 20252.0It was ok. Lots of employees who clearly don't know what they're doing or how to talk to customers.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Sonora, CA offer?
Lowe's in Sonora offers a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, outdoor equipment, and more. They also provide installation services for items such as appliances, flooring, cabinetry, and HVAC systems.
What are the store hours for Lowe's Home Improvement in Sonora?
Lowe's Sonora store hours are Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's in Sonora offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers at the Sonora location.
How can I check the status of my order placed at Lowe's Sonora?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if there are any changes to your order status.
What payment methods are accepted at Lowe's Home Improvement in Sonora?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa at their Sonora store.
What are some nearby places of interest around Lowe's Home Improvement in Sonora?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and Starbucks for coffee and refreshments.
How can nearby Minute Key services complement a visit to Lowe's Home Improvement?
If you need key duplication or locksmith services while shopping at Lowe's, Minute Key is conveniently located nearby, allowing you to take care of lock-related needs alongside your home improvement projects.
What nearby businesses can visitors to Lowe's Sonora explore for real estate services?
Several real estate agents and services like Berit Brown, Sierra Foothills Real Estate, Tuolumne Homes, and Berkshire Hathaway HomeServices Drysdale Properties are located near Lowe's, useful for customers interested in property matters.
Does Lowe's Sonora provide any language assistance for non-English speakers?
Yes, Lowe's Sonora offers services in English and Spanish, with in-store translation services available for other languages to assist a diverse customer base.
How can customers return or exchange items purchased at Lowe's Sonora?
Most items can be returned within 90 days. Returns can be started online for purchases made through Lowes.com or in-store with proof of purchase at the customer service desk.