Brand Certified
RONA Moose Jaw
4.0(379 reviews)
Certified by RONA Moose Jaw • Jul 05, 2026
Business Details
769 Thatcher Drive East, Moose Jaw, SK
S6J1L8, Canada
Certified by RONA Moose Jaw • Jul 05, 2026
(306) 624-2200
Certified by RONA Moose Jaw • Jul 05, 2026
https://www.rona.ca/en/store/saskatchewan/moose-jaw/rona-moose-jaw-63670
Certified by RONA Moose Jaw • Jul 05, 2026
About
Certified by RONA Moose Jaw • Jul 05, 2026
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting ToolsRONA
RONA Moose Jaw has the best articles and products for your renovation, construction, and home decoration projects.
Location
Certified by RONA Moose Jaw • Jul 05, 2026
Hours
Certified by RONA Moose Jaw • Jul 05, 2026
Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday8:00 AM - 7:00 PM
Sunday9:00 AM - 6:00 AM
Reviews
4.0
379 reviews
5 stars
180
4 stars
111
3 stars
39
2 stars
9
1 star
40
- DDDylan1 day ago1.0Terrible customers service. Asked a simple question about a product. Even did their job and gave product number and after 5 mins on hold was told they have to call back another time. How hard is it to do your job and give customer service. Wont ever shop here for personal or business purposes
- BDBelinda DuncanJun 29, 20262.0So you need some OFf bug spray. Oh you will have to go to the garden center and come back here to pay. Inconvenient for sure
- T1TACKTICAL 10Jun 12, 20265.0Mike that answered the phone today was very professional and promptly helped me out with what I needed, props to him!
- RHRobert HatfieldJun 11, 20261.0Ordered a refrigerator online May 29. Was scheduled to arrive June 2. Was phoned and told it would be here June 9. Was phoned and told again that it would not make it on that date. I was told I would get a gift certificate for the inconvenience. I was to receive a follow up call to confirm delivery date. That did not happen. I have no clue when the refrigerator will arrive, no follow up call, just crickets. It is now June 11, and no idea or plan on when this will arrive. Very unprofessional considering how much I’ve shopped at Rona over the years.
- DTDerek TremblayJun 3, 20261.0I sent someone to pickup a simple plumbing fitting that was ordered and paid for online and ready for pickup. What should’ve been a simple quick in and out turned into 25 minutes of them being ignored and the employees not knowing what to do. There’s definately a lack of knowledge and good customer service
Frequently Asked Questions About RONA Moose Jaw
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is RONA Moose Jaw's return policy?
You can return most products within 90 days in original condition with receipt for a refund, exchange, or store credit. Exceptions apply, please check our website for details.
How can I check the status of my order?
Check your order status online using your order number and email or by logging into your RONA account. Email updates will be sent if your order status changes.
Does RONA Moose Jaw offer delivery services?
Yes, delivery is available. Parcel delivery is free for purchases over $49. Truck delivery is offered for large items at most stores with a fee of $79. Contact us or visit our website for details.
What are the store hours for RONA Moose Jaw?
Open Monday to Saturday from 8:00 AM to 7:00 PM and Sunday from 9:00 AM to 6:00 PM. Holiday hours may vary; for example, on November 11, 2025, we open from 8:00 AM to 6:00 PM.
What types of products does RONA Moose Jaw offer?
We offer a wide range including appliances, bathroom, building supplies, electrical, flooring, furniture, hardware, heating & cooling, home décor, kitchen, lighting, outdoors, paint, plumbing, storage & organization, tools, windows & doors, and seasonal items like Christmas trees.
Do you provide installation services at RONA Moose Jaw?
Yes, we offer many installation services including appliance, flooring, roofing, cabinetry, bathroom, plumbing, and more. Check our installation services webpage for details and participating store locations.
What popular brand names are available at RONA Moose Jaw?
We carry well-known brands such as KitchenAid, Dyson, Dewalt, Husqvarna, Frigidaire, Broil King, Weber, Kohler, Bosch, Cub Cadet, Craftsman, Black and Decker, Nest, Whirlpool, among others.
Are there any convenient nearby places to eat around RONA Moose Jaw?
Yes, nearby dining options include The Kaur's Kitchen for health food, Wok Box for Asian cuisine, Red Swan Pizza for pizza and Canadian dishes, Subway for sandwiches, and Streets Steakhouse & Bar for steak and drinks.
What automotive services are available near RONA Moose Jaw?
Nearby automotive services include Knight Ford Lincoln and Velocity Ford for dealership and repairs, Mr. Lube and Tires for oil changes and tire services, Shelan Dueck Product Specialist car dealer, and Cruisers CARSTAR Moose Jaw for auto body repair and glass services.
Can I conveniently combine a home improvement visit with other local errands near RONA Moose Jaw?
Yes, near RONA Moose Jaw you will find useful places such as The Brick for furniture and appliances, Henderson Insurance Inc., and Co-operators insurance agencies, as well as Gymtastiks of Moose Jaw for fitness. This makes it easy to manage multiple errands in one area.
Brand Certified Facts from RONA Moose Jaw
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Certified July 05, 2026Yext Knowledge Graph
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