Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Simi Valley, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1275 Simi Town Center Way, Simi Valley, CA
93065, United States
Hours
Reviews
4.2
1,149 reviews
5 stars
670
4 stars
273
3 stars
77
2 stars
36
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Order Issues
Several reviews highlighted frustrations with order cancellations and issues with custom orders, leading to dissatisfaction.
Store Cleanliness
Customers noted that the store is generally clean and well-organized, making for a pleasant shopping experience.
Management Concerns
Some reviews pointed out poor management practices and lack of responsiveness, particularly regarding customer service issues.
Pricing and Inventory
While some customers found prices to be higher than competitors, others appreciated the good selection and availability of products.
- MSMichael Sanders1 day ago3.0Always seems you have to find someone for help took a few minutes
- MMMDec 23, 20254.0Prices at Home Depot were better
- RSRusty ShacklefordDec 9, 20255.0this is a fantastic lowe's! The one in thousand oaks messed up my custom order and refused to help. The people here in simi took care of everything and treated me like a human being which seems rare these days.
- QSQuinn SEDec 5, 20255.0My husband and I went shopping here tonight, and we had such a wonderful experience with the customer service! (We used self-checkout.) The employees were incredibly helpful and friendly. This Lowes location has always been awesome, and we’ve always had a great experience shopping here.
- MBMichelle BurtonNov 16, 20255.0Skye was super helpful to us for our custom blinds order. Thanks Skye!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kind of products can I find at Lowe's Home Improvement in Simi Valley?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, garden equipment, bathroom storage, and more.
Does Lowe's Simi Valley offer delivery and in-store pickup services?
Yes, Lowe's Simi Valley offers both in-store pickup and delivery services for your convenience.
What are the store hours for Lowe's Home Improvement in Simi Valley?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM, with some holiday hour variations.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online orders can be returned by starting a return in your Order History. For in-store returns, provide proof of purchase at customer service.
What payment options are accepted at the Simi Valley Lowe's?
They accept American Express, Cash, Check, Diner's Club, Discover, Mastercard, and Visa.
Are installation services available at this Lowe's location?
Yes, Lowe's offers various installation services including appliances, flooring, doors, windows, HVAC, garage doors, and more.
Is the Simi Valley Lowe's wheelchair accessible and do they have delivery?
Yes, the store has wheelchair accessible parking and offers delivery services.
What nearby places might I visit before or after shopping at Lowe's Simi Valley?
Nearby you can visit Blue Rhino Propane Exchange for propane needs, Famous Dave's for barbecue dining, and Simi Valley Aquatics if you're interested in swimming activities.
Are there nearby retail stores close to Lowe's to combine shopping trips?
Yes, you can also shop at nearby Big Lots for discounted goods, Macy's for clothing and department store items, and Best Buy for electronics and appliances.