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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent a space?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or through the mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
No long-term obligations here. We rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, for your peace of mind we sell locks! We also offer boxes and moving supplies for your one-stop shopping convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you guys offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you guys offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers in Sebastopol?
The gates are accessible daily from 6:00 AM to 9:00 PM.
What are the office hours for US Storage Centers?
Office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday 8:30 AM to 5:00 PM, and Sunday 10:00 AM to 2:00 PM.
What items am I not allowed to store at US Storage Centers?
Prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact us if you have questions about specific items.
How can I make payments for my storage unit?
Payments can be made in person, online, by phone, mail, or through automatic payments.
Do I need to sign a long-term lease at US Storage Centers?
No, all rentals are on a month-to-month basis with no long-term obligations.
Are locks and moving supplies available at the facility?
Yes, the facility sells locks, boxes, and moving supplies for your convenience. Customers may also bring their own compatible locks.
Can I view the storage facility before renting a unit?
Yes, you can stop by anytime during office hours for a complimentary tour of the facility.
Is it possible to reserve a storage unit online without payment upfront?
Yes, online reservations are hassle-free and do not require any credit card holds.
What nearby places can I visit for dining after my visit to US Storage Centers?
You can enjoy a meal at Viva Mexicana, Inca's Peruvian Cuisine, Formosa Bistro, or Cafe Des Croissants nearby.
Are there any nearby services to help with car maintenance or rentals?
Yes, The Tidal Wave Car Wash and O'Reilly Auto Parts provide car care services, and Enterprise Rent-A-Car is nearby for vehicle rentals.
Where can I find nearby coffee shops close to US Storage Centers?
Starbucks is a nearby coffee shop where you can grab a coffee or snack before or after your visit.