This profile is uncertified and using publicly sourced data
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Business Details
About
Hot Tub Store
Since 1973, The Hot Tub Store has been providing North Bay residents with the ultimate hot tub experience. Our mission is to help you unwind and connect with loved ones through the wellness benefits of hot water immersion. Our commitment to quality and customer satisfaction has made us the premier hot tub destination in Sonoma County and the greater north bay region. Visit our specialty showroom to find your perfect Hot Spring, Caldera, or Freeflow jacuzzis. Our showcase of the highest quality hot tubs is a must visit when planning for your backyard oasis. Now also featuring Saunas, Swim Spas, and cold plunge tubs. Improving lives one hot tub at a time for more than 50 years. Let us help you live your best life!
Location
Hours
Monday11:00 AM - 6:00 PM
Tuesday11:00 AM - 6:00 PM
Wednesday11:00 AM - 6:00 PM
Thursday11:00 AM - 6:00 PM
Friday11:00 AM - 6:00 PM
Saturday11:00 AM - 6:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.