This profile is uncertified and using publicly sourced data
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Business Details
About
Hot Tub Store
This showroom is open BY APPOINTMENT! This location is a specialty swim spa, sauna, & cold plunge showroom. For appointments, contact our hot tub showroom at 1347 Cleveland Ave in Santa Rosa. The Hot Tub Store is the oldest hot tub company in Northern California. Visit our website to find all locations of The Hot Tub Store. This showroom displays several brands of jacuzzis. You'll find Caldera Spas, Endless Pools swim spas, Hot Spring spas, and Freeflow Spas. This is a warehouse location for truck shipments, receiving, & pickup by appointment.
*Bonus - This location is home of the NorCal Vintage Snowboard Collection gallery. You'll be amazed!
Location
Hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.