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Self-Storage Facility
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Frequently Asked Questions About STORE MORE! Self Storage
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent a space?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or through the mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
No long-term obligations here. We rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, for your peace of mind we sell locks! We also offer boxes and moving supplies for your one-stop shopping convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you guys offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you guys offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours for STORE MORE! Self Storage?
STORE MORE! Self Storage is open Monday through Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and is closed on Sundays. However, gate access is available daily from 6:00 AM to 9:00 PM.
Can I reserve a storage unit online at STORE MORE! Self Storage?
Yes, you can rent or reserve your storage unit online easily through their website.
What forms of payment are accepted at STORE MORE! Self Storage?
They accept checks, cash, VISA, and Mastercard, as well as cashier's checks and money orders.
Do I need to sign a long-term lease to rent a storage unit?
No, there are no long-term obligations. Rentals are available on a month-to-month basis.
Are there any items prohibited from being stored at STORE MORE! Self Storage?
Yes, prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility if you have questions about specific items.
Can customers visit STORE MORE! Self Storage to tour the facility without renting a unit?
Yes, customers can stop by anytime during office hours for a complimentary tour of the facility.
Do you offer storage-related supplies such as locks or boxes?
Yes, STORE MORE! sells locks for peace of mind, along with boxes and moving supplies for convenient one-stop shopping.
How can customers access STORE MORE! Self Storage if they are using public transportation or visiting nearby places?
The storage facility is located near Downtown Collision and Sparky's Collision Center, which could help orient visitors. Customers can plan visits to these nearby automotive shops before or after using storage services at 1235 Lotus Ct, Santa Rosa.
Are there any local dining options near STORE MORE! Self Storage where customers can eat before or after their visit?
Yes, nearby eateries include Willie Bird's Restaurant and Mountain Mike's Pizza, perfect spots to grab a meal before or after visiting the storage facility.
What other automotive-related services are available near STORE MORE! Self Storage?
Customers can find several automotive services nearby, such as Christine Body Shop, Luttge Auto Service, and Chuck's Brake and Wheel Services, providing options for car repairs or maintenance while managing storage needs.