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Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 496 Hearn Ave in Santa Rosa, CA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, elevator access, personal access hour, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
1,003 reviews
5 stars
932
4 stars
31
3 stars
17
2 stars5
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting employees like Setha and Elizabeth.
Facility Cleanliness
The facility is generally reported as clean, although there are serious concerns about pest infestations in some units.
Pricing Issues
Several reviews mentioned dissatisfaction with price increases after initial rental agreements, leading to frustration among customers.
Safety Concerns
Customers expressed feeling secure about their belongings, but some reported serious issues with pests that compromised the safety of their stored items.
- PPPositiveLaurenJan 5, 20265.0I was so impressed by the safety and security of the storage facility I chose for my property that is irreplaceable! Given it’s the first time I have looked into storage and it was the right decision once I got there peace of mind knowing it’s safe is everything!
- TBT BrooksDec 31, 20254.0Good experience. The employee in office was helpful
- JJJosieDec 23, 20255.0Good service from Setha.
- JSJuan SeguraDec 9, 20255.0Jhonny was very helpful
- ENElizabeth NordlingerNov 26, 20255.0I'm sorry to admit I've had a large storage unit here, filled with furnishings and heirlooms, for many years, but this is a GREAT place if you too need to store your things. Great people work here and are very attentive to their customers.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents in Santa Rosa, South Santa Rosa, Bellevue, and Roseland.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Hearn Ave and Dowd Dr.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage in Santa Rosa?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a variety of units including climate-controlled, non-climate controlled, drive-up access, and vehicle storage units such as for boats and cars.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies available online and at the facility for purchase.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is there an on-site manager available at Extra Space Storage?
Yes, there is a manager living on site to assist you with your storage needs.
Are there any discounts available at Extra Space Storage?
Military discounts are available at this facility.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a unit online through their website at extraspace.com/storage/facilities/us/california/santa_rosa/501805.
What nearby gas stations can I visit when going to Extra Space Storage?
Nearby gas stations include BP, Shell, and ARCO, which are convenient for refueling before or after your visit to Extra Space Storage.
Are there hotels nearby where I can stay close to Extra Space Storage?
Yes, Extended Stay America and Extended StayAmerica-Santa Rosa S are nearby hotels, convenient if you need accommodations near the storage facility.
What automotive services are available near Extra Space Storage?
Nearby automotive options include Hyundai dealerships, Manly Mitsubishi, Manly Hyundai, Genesis of Santa Rosa, and automotive repair shops, useful if you need vehicle services while accessing your storage unit.