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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers on weekdays?
US Storage Centers is accessible daily from 6:00 AM to 9:00 PM, including weekdays.
When is the office open for in-person visits or assistance?
The office hours are Monday to Friday from 9:30 AM to 6:00 PM, and Saturday from 8:30 AM to 17:00. The office is closed on Sundays.
Are there any items prohibited from storage at US Storage Centers?
Yes, items such as liquids, explosives, flammable liquids, toxic materials, and perishables cannot be stored.
What types of payment can I use to rent a storage unit?
Payments can be made by cash, checks, VISA, Mastercard, cashier’s checks, and money orders. Automatic payments are also available.
Is there a long-term lease commitment when renting a unit?
No, rentals are on a month-to-month basis with no long-term obligations.
Can I reserve a storage unit online without a credit card hold?
Yes, online reservations are hassle-free and do not require any credit card holds.
Do you sell moving supplies and locks on-site?
Yes, the facility sells boxes, moving supplies, and locks for customer convenience.
What documentation is needed to rent a unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers need to provide additional information.
How can nearby businesses like Stockwheels.com assist me during my visit?
If you need automotive parts, tires, or repair services while visiting, Stockwheels.com offers wholesale tire and automotive supplies nearby for convenience.
Are there nearby attractions I can visit before or after my storage visit?
Yes, you can explore local shops like Angelus Shoe Polish for shoe supplies or visit Elite Pro Boxing gym for fitness activities near US Storage Centers.
How can I get help with insurance or financial services nearby?
Nearby Allstate Insurance Agent James Durrough and Prime Loans provide insurance and mortgage services that might be helpful during your visit to the area.