World Market is your ultimate destination for global food and drinks, gourmet snacks, wine, and beer, along with well-crafted, affordable home decor and furniture in a variety of trend-forward styles. We search the world for unique snacks, chocolates, sauces, coffee and pantry finds, alongside thoughtfully designed dining, living room and outdoor furniture made for everyday living. Our stores also feature globally inspired decor, rugs, lighting, candles, gifts, and seasonal finds that are unique and affordable. With an eclectic mix of quality products at incredible value, World Market makes it easy to discover unexpected favorites you won’t find anywhere else.
Mixed reviews on customer service, with some staff being friendly and helpful, while others were reported as rude and unhelpful.
Product Variety
Customers appreciate the wide variety of unique and international products available, though some noted that certain items were out of stock.
Store Experience
The store is generally well-maintained and organized, providing a pleasant shopping experience, but long wait times and issues with returns were mentioned.
Pricing
Prices are perceived as inconsistent, with some items being considered overpriced while others are seen as good deals.
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Jennifer Germann
Dec 20, 2025
1.0
I love this store but their female manager is absolutely trash. She's rude and not helpful. I waited in line for 30 min (I get it, its the holidays) but then she said there was no way to help me with my return without what sounded like she was saying was invoice. I had an email and the online account but she said that wouldn't work. When I asked if she said invoice, she said no and repeated what she said but again I could not understand her. Then she says, "you dont no what that is?" Like obviously not. I couldn't even understand what she was saying. Go to the mail manager if you actually need anything done.
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Diana Lee
Oct 28, 2025
1.0
Terrible service to get any coupons spent over four hundred dollars and still no coupons. Cannot edit or change my landline phone number entered my cellphone number and still no rewards, went to santa cruz world market and they tried to help me two different people.And they said they have a lot of people that are complaining about this problem that I should call world market directly
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Claudette Diane Usher
Oct 9, 2025
4.0
World market has renovated the store, to give the customers a very nice experience.
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Robert Wilson
Aug 12, 2025
5.0
Great store with tons of options! This location has quite a lot of furniture and lighting, and they're all very well priced and seem to be good quality. On top of the furniture, they have a ton of fun foods and drinks at the back, mostly all imported from around the world. It's a great option to get something that you've never tried before, had once on vacation and have been craving since, or just for your fix of goodies. The staff are friendly, and the store is well maintained.
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Arno Rogg
Aug 9, 2025
1.0
Some of the food was completely molten in the package (strop waffles). The checkout took 15 min as someone was trying to return an article or something. Many people from the store passed by and did not think about trying to open a second cashier for a minute. All of this for a pricey store is not what you would expect. Sorry for the bad review but my experience was definitely underwhelming.
What types of products can I find at World Market in Santa Cruz?
World Market offers a wide variety of unique global products, including dining room furniture, imported food, affordable gifts, home decor, curtains, rugs, lamps, and candles.
What are the store hours for World Market in Santa Cruz?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 10:00 AM to 7:00 PM.
Does World Market offer pickup options for its customers?
Yes, World Market offers both in-store pickup and curbside pickup services.
Where is World Market located in Santa Cruz?
World Market is located at 450 River Street, Santa Cruz, CA 95060, USA.
What payment methods are accepted at World Market Santa Cruz?
They accept American Express, Discover, MasterCard, and Visa credit cards.
How can I contact World Market Santa Cruz for customer service?
You can contact them via phone at +1 831-466-9188 or email at customercare@worldmarket.com.
Does World Market have a rewards program?
Yes, the World Market Rewards program offers special sales, exclusive discounts, and rewards to frequent shoppers.
What are some nearby places to World Market that shoppers might want to visit?
Nearby places include Shun Feng Restaurant for Asian dining, Bay Federal Credit Union for banking services, and Ferrari Florist & Gardens if you want flowers or gardening supplies.
Are there convenient food options close to World Market in Santa Cruz?
Yes, Chipotle Mexican Grill offers Tex-Mex food, and Java Junction is nearby for coffee and smoothies, perfect for grabbing a bite or drink before or after shopping.
What transportation or shopping centers are near World Market for an easy visit?
Gateway Plaza shopping center is nearby, providing additional shopping options, and nearby stores like OfficeMax and AT&T Store add convenience for a varied shopping experience.