KeyMe Locksmiths

2.6
10 reviews

About

Locksmith
Welcome to KeyMe Locksmiths in Santa Cruz. You can count on our skilled locksmiths to help you out anytime, 24/7. Need a spare set of keys? We can duplicate your home, office, key fobs, access cards or even car keys – in just minutes! Swing by our convenient kiosk inside the Safeway in Santa Cruz during their regular business hours. Need a locksmith? Tap the 'call now' button, and we will connect you with an emergency locksmith ASAP. We offer residential, car & commercial locksmith services, including lockouts, repairs, new installations, and even setting up smart lock systems. Your peace of mind is super important to us, and we stand behind our work with a 100% money-back guarantee.

Location

KeyMe Locksmiths
253 Mount Hermon Road, Santa Cruz, CA
95066, United States

Hours

Reviews

2.6
10 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • MC
    Mari lunna Cornejo
    Jun 15, 2023
    1.0
    Left the job uncompleted
  • SS
    Stoehr Sukachevin
    Mar 8, 2022
    5.0
    Self-service kiosk was easy to use when duplicating some house keys.
  • AF
    Aaron Fisher
    Aug 29, 2021
    1.0
    I accidentally posted before I could explain what happened. I called at 12:00 on a road trip up when I realized I left my house key with the wife. I first scheduled for 4:00, my arrival time. They later called and said they couldn't get someone out until 7:00. Okay, I get it-- you have limitations on available locksmiths and their hours, that's fine. I made arrangements for 7:00, 7:20 passes and I get a call at about 7:30 from a customer service rep asking if they completed my service, I said I hadn't even received a call. He said he'd get a tech out ASAP, which is good customer service to make sure the loop was closed. Locksmith calls shortly after, says that he can't be out until 9:00. I tell him I was supposed to be seen at 7:00 and that I'd find another way into my house now that these are normal business hours. He hung up without another word. I call back to the customer service line and try to escalate my call, and get hung up on. Once I successfully escalate my call to the call center manager, she asks if she can schedule me again, I say no and GUESS WHAT: she hangs up without another word. Unbelievable. Anyway, 1 star. One person in the chain of custody tried, good on him, too many pieces went wrong. I ended up finding a local guy on yelp that was above and beyond and out to my house in 20 minutes. He doesn't show up on Google since he doesn't have a physical address and I'm kicking myself for not looking there first. I see how things could have gone right, but they really went wrong on so many levels. Hopefully others have better luck.
  • LR
    Luis Gabriel Carvajal Reina
    Aug 1, 2020
    1.0
    Very Rude! I just called to quote the value of a key copy of a vehicle. The guy said they only do copies if you are locked out of your house of apartment.
  • DK
    Dennis Kidd
    Apr 20, 2020
    5.0
    worked out perfectly. fast and easy

Frequently Asked Questions About KeyMe Locksmiths

Does KeyMe Locksmiths provide locksmith services?

Yes, we sure do! We offer a full range of locksmith services in Santa Cruz for homes, cars, and businesses—including emergency lockouts, repairs, new lock installations, and even smart lock setups. Your peace of mind really matters to us, which is why we back all our work with a 100% money-back guarantee. And no matter when you need us, our skilled locksmiths are here for you! Our average arrival time is 45 minutes.

Does KeyMe Locksmiths copy car keys?

Yes, we sure do! We offer a full range of locksmith services in Santa Cruz for homes, cars, and businesses—including emergency lockouts, repairs, new lock installations, and even smart lock setups. Your peace of mind really matters to us, which is why we back all our work with a 100% money-back guarantee. And no matter when you need us, our skilled locksmiths are here for you! Our average arrival time is 45 minutes.