Store your belongings at Extra Space Storage on 135 Dubois St in Santa Cruz, CA today! Our large selection of storage units, climate controlled units, ADA compliant, covered loading bay, parking spaces, elevator access, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Britt and Jordan received high praise for their exceptional customer service, being described as friendly, helpful, and knowledgeable.
Facility Cleanliness
The facility is generally reported as clean, well-maintained, and secure, with improvements noted since Britt's management.
Pricing Concerns
Multiple reviews expressed dissatisfaction with frequent and significant price increases, leading to feelings of being misled or taken advantage of.
Safety Issues
Some reviews highlighted safety concerns, including reports of suspicious individuals on the premises and inadequate security measures.
MV
Mike Vais
4 days ago
5.0
Nice facility, and Britt was great. I asked for a bunch of changes one after another, and she always helped me quickly, professionally, and with genuine friendliness.
VV
Vic
Feb 14, 2026
5.0
Brittney is a rockstar over at Debuois. Also the rental manager hotline is great at giving you so the details you need regarding pricing and promotions. Although I can guarantee what your monthly rate will be, given that prices are determined at the time of sign up based on housing market prices, as well as this is a commercial property and they "could" increase your rate, and sign up prices can fluctuate daily... I am paying about $50 less per month for a climate controlled, indoor, well lit, secure 10x15 storage unit, with high ceilings; as compared to my outdoor 10x10, low security, not humidity controlled (much of my belongings are ridden with mold, including my own personal artworks), 10x10 in aptos. Ite
I'm very happy with the switch, I had been with the other rental group for 4+ years. I switched immediately.
*I mentioned above about rental increases, and based on the information I gathered this occurs no sooner than whatever you prepay for in advanced, and is often common between every 6-12 months... But not by month by month.
Go with them... Although their access hours might be limited compared to what you might be accustomed to. The perks, price, surveillance, and security, AS WELL as the onsite manager (whom I gathered really cares about your experience... She was able to call all tenants by their name, and expressed to them if there was anything they needed to address, as well as during my two visits, I had to call the number on the front door to come meet me at the front office..as she was somewhere else on the property cleaning, repairing and maintaining the goodness of the building.) the good news, is that she is always there, and really cares about all who come in through the building. Thank you!
FF
Felicia Freitas
Feb 11, 2026
5.0
Very clean, well run, and organized. Brittany takes great care of this place!
GH
Gage Hinman
Feb 3, 2026
5.0
If you question getting a storage space, pop in & talk to Britt - she’ll get you absolutely situated & clear up any doubts you may have; she’s awesome & will always have your back. You can put your trust in her to get everything handled & lock you into exactly what you need. Don’t even hesitate, get in there & dial yourself in with a space, & have no worries cuz you’re in great hands
DJ
Dav Jens
Jan 31, 2026
5.0
This facility is clean, modern, and safe but the best experience was working with the manager Britt Gray. She is knowledgeable, professional and efficient but more than that she was super friendly and made me feel good about picking this location.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Santa Cruz, Pasatiempo, Paradise Park, Live Oak, Twin Lakes, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Encinal St and River St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of seperation from the outdoor elements.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible every day from 8:00 AM to 8:00 PM.
What are the office hours for Extra Space Storage?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. The office is closed on Sundays.
Where is Extra Space Storage located?
Extra Space Storage is located at 135 Dubois St, Santa Cruz, CA 95060.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for temperature-sensitive belongings.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at local facilities.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their reservation website: https://www.extraspace.com/storage/facilities/us/california/santa_cruz/7594/
What nearby places can help with cleaning or restoration services?
Clean-Tec Restoration & Cleaning and Santa Cruz Rug Cleaners are nearby and offer home cleaning and restoration services that might complement your storage needs.
Are there nearby places for packing or printing services?
Yes, Catto's Graphics and Complete Mailing & Printing nearby provide printing and packing services which could assist you with storage packing or labeling needs.
What recreational or educational places are near Extra Space Storage that I can visit?
Friendship Garden park and the International Academy of Dance are nearby for recreation and arts. Additionally, several schools like Georgiana Bruce Kirby School and Kirby School are in the area.
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