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Extra Space Storage
Brand Certified

Extra Space Storage

4.6
(391 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 135 Dubois St in Santa Cruz, CA today! Our large selection of storage units, climate controlled units, ADA compliant, covered loading bay, parking spaces, elevator access, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
135 Dubois St, Santa Cruz, CA
95060, United States

Hours

Reviews

4.6
391 reviews
5 stars
326
4 stars
35
3 stars
6
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Britt and Jordan received high praise for their exceptional customer service, being described as friendly, helpful, and knowledgeable.

Facility Cleanliness

The facility is generally reported as clean, well-maintained, and secure, with improvements noted since Britt's management.

Pricing Concerns

Multiple reviews expressed dissatisfaction with frequent and significant price increases, leading to feelings of being misled or taken advantage of.

Safety Issues

Some reviews highlighted safety concerns, including reports of suspicious individuals on the premises and inadequate security measures.
  • MV
    Mike Vais
    4 days ago
    5.0
    Nice facility, and Britt was great. I asked for a bunch of changes one after another, and she always helped me quickly, professionally, and with genuine friendliness.
  • VV
    Vic
    Feb 14, 2026
    5.0
    Brittney is a rockstar over at Debuois. Also the rental manager hotline is great at giving you so the details you need regarding pricing and promotions. Although I can guarantee what your monthly rate will be, given that prices are determined at the time of sign up based on housing market prices, as well as this is a commercial property and they "could" increase your rate, and sign up prices can fluctuate daily... I am paying about $50 less per month for a climate controlled, indoor, well lit, secure 10x15 storage unit, with high ceilings; as compared to my outdoor 10x10, low security, not humidity controlled (much of my belongings are ridden with mold, including my own personal artworks), 10x10 in aptos. Ite I'm very happy with the switch, I had been with the other rental group for 4+ years. I switched immediately. *I mentioned above about rental increases, and based on the information I gathered this occurs no sooner than whatever you prepay for in advanced, and is often common between every 6-12 months... But not by month by month. Go with them... Although their access hours might be limited compared to what you might be accustomed to. The perks, price, surveillance, and security, AS WELL as the onsite manager (whom I gathered really cares about your experience... She was able to call all tenants by their name, and expressed to them if there was anything they needed to address, as well as during my two visits, I had to call the number on the front door to come meet me at the front office..as she was somewhere else on the property cleaning, repairing and maintaining the goodness of the building.) the good news, is that she is always there, and really cares about all who come in through the building. Thank you!
  • FF
    Felicia Freitas
    Feb 11, 2026
    5.0
    Very clean, well run, and organized. Brittany takes great care of this place!
  • GH
    Gage Hinman
    Feb 3, 2026
    5.0
    If you question getting a storage space, pop in & talk to Britt - she’ll get you absolutely situated & clear up any doubts you may have; she’s awesome & will always have your back. You can put your trust in her to get everything handled & lock you into exactly what you need. Don’t even hesitate, get in there & dial yourself in with a space, & have no worries cuz you’re in great hands
  • DJ
    Dav Jens
    Jan 31, 2026
    5.0
    This facility is clean, modern, and safe but the best experience was working with the manager Britt Gray. She is knowledgeable, professional and efficient but more than that she was super friendly and made me feel good about picking this location.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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