Brand Certified
Lowe's Home Improvement
4.2(1457 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
26415 Bouquet Canyon Road, Santa Clarita, CA
91350, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(661) 297-1400
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/CA-Santa-Clarita/1510
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Santa Clarita, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
26415 Bouquet Canyon Road, Santa Clarita, CA
91350, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
1,457 reviews
5 stars
844
4 stars
308
3 stars
117
2 stars
62
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unresponsive or dismissive.
Staff Knowledge
Many customers expressed frustration with staff lacking product knowledge and the ability to assist effectively.
Product Availability
Customers reported issues with product availability and discrepancies between online listings and in-store stock.
Store Cleanliness
The store is generally noted for being clean and well-organized, making it easier for customers to find items.
Delivery Issues
Several reviews highlighted significant problems with delivery and installation services, leading to customer dissatisfaction.
- DGDale Ray Glickman2 days ago5.0It's always a good experience when you go to Lowe's friendly people they help you find what you are looking for!
- MCMike Christensen5 days ago5.0We needed to buy some portable air conditioners ASAP because our system broke down in 90 degree weather, and the team here was so prompt and helpful at every stage of the process! Micah helped track down our items, Vinnie helped load them into the vehicle, and when we had a few items we had to return, Stacey was very helpful throughout that process! Their positivity and helpfulness was exactly what we needed during a very stressful day!
- WLWebster Consulting Group LLCFeb 24, 20265.0Great customer service, Pro Desk helped me to save the client and build trust on this remodel. Nayjalsi is a keeper and very patient. Assisted with a long remodel list.
- JSJenny SmithFeb 20, 20265.0We had a great experience when going into the golden valley lowes, last week. We bought a fridge with TJ in appliances who helped us with a quick friendly check out & we will be going in real soon to pick up our new fridge! Thanks for your excellent and professional help TJ.
- LLLita LusherFeb 2, 20261.0I never know that if you work at Lowe’s cashier, you can’t leave your station to check the correct price when there’s a discrepancy. My rosemary doesn’t have a barcode and the lady helped to check in her phone’s information. And she told me she found the similar one and it’s $19.98 I told her, that price for the bigger one but this potted rosemary is the smaller version. She told me that there’s nothing else and she insisted that is the correct price. I asked if she can check. She refused that. So i told her I canceled it. I went back to the garden section and sure enough the price was $14.98. Took the photo and went back to her. The barcode didn’t work. I told her you should check next time. She replied, “I’m not allowed to leave my station.” Seriously! Really? Well, if that is true i guess Lowe’s is bad in customer service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products and brands can I find at Lowe's Home Improvement in Santa Clarita?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, outdoor furniture, lawn equipment, and much more from trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, and others.
What are the store hours for Lowe's Home Improvement in Santa Clarita?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 7:00 AM to 9:00 PM. Holiday hours vary; for example, it is closed on November 27 and December 25, 2025.
Does Lowe's Home Improvement in Santa Clarita offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping more convenient.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates are also provided when your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
What services does Lowe's Home Improvement offer?
Lowe's provides installation services for appliances, cabinets, flooring, doors, HVAC, roofing, and more, as well as free delivery, free haul away, easy returns, and easy exchanges.
Are there recycling services available at Lowe's Home Improvement in Santa Clarita?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries to support environmentally friendly practices.
Which nearby places can I visit in Santa Clarita around Lowe's Home Improvement?
Near Lowe's, you can visit places like Panda Express and Dunkin' for food, or access services like minuteKEY for locksmith needs, and America’s Tire for automotive services.
How can nearby transit or services help me when visiting Lowe's Home Improvement?
Nearby services such as minuteKEY can help with key duplication or locksmith services, while nearby food places like In-N-Out Burger and Panda Express offer convenient dining options before or after your visit to Lowe's.
Are there any health and beauty services near Lowe's Home Improvement in Santa Clarita?
Yes, nearby you will find The Nail Fix nail salon, Angel Skin and Wax Studio, and Massages by Joy, providing beauty and spa treatments to relax after your shopping trip.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website