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Frequently Asked Questions About South Coast Self-Storage
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of South Coast Self-Storage?
South Coast Self-Storage is open Monday to Friday from 9:30 AM to 6:00 PM, Saturdays from 8:30 AM to 5:00 PM, and Sundays from 10:00 AM to 2:00 PM.
Can I access my storage unit outside of office hours?
Gate access hours are from 7:00 AM to 6:00 PM every day of the week. Please note office hours differ from gate access hours.
What items are prohibited from storage at South Coast Self-Storage?
You cannot store liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility if you have questions about specific items.
What documentation is required to rent a storage unit?
A government-issued photo ID, such as a driver's license, state ID, or passport, is required. Military customers need to provide additional information.
Are long-term leases required?
No, storage rentals are on a month-to-month basis with no long-term obligations.
How can I make payments for my storage unit?
Payments can be made in person, online, by phone, mail, or through automatic payments. Accepted forms include checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Do you offer online reservations and rentals?
Yes, you can reserve and rent storage units online via the facility's website without any credit card holds.
Are there any nearby moving companies that can help with my storage move?
Yes, Crystal Coast Moving Company and White Glove Delivery Company, both nearby, offer moving and storage services which can assist with your move.
What local businesses near South Coast Self-Storage can I visit for party supplies or entertainment?
Go Jumper offers party supplies and rental services, and Tupua Polynesian Entertainment Hula Dancers provide dance entertainment nearby, making them great stops before or after your storage visit.
Are there any nearby liquor stores or breweries worth checking out?
Nearby liquor stores and breweries include CultWine, Fenn & Associates, and Santa Ana River Brewing Company, which could be nice stops for refreshments after your storage needs.