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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent a space?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or through the mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
No long-term obligations here. We rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, for your peace of mind we sell locks! We also offer boxes and moving supplies for your one-stop shopping convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you guys offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you guys offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours for US Storage Centers on weekdays?
US Storage Centers is open from 9:30 AM to 6:00 PM Monday through Friday.
Is US Storage Centers open on weekends?
Yes, the facility is open 8:30 AM to 5:00 PM on Saturdays and 10:00 AM to 2:00 PM on Sundays.
Can I access my storage unit outside of office hours?
Gate access is available daily from 6:00 AM to 10:00 PM, allowing extended access beyond office hours.
What types of payment does US Storage Centers accept?
We accept checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Do I need to commit to a long-term lease for a storage unit?
No, US Storage Centers offers month-to-month rentals with no long-term obligations.
Are locks and moving supplies available at the facility?
Yes, the facility sells locks, boxes, and moving supplies for your convenience.
How can I reserve a storage unit at US Storage Centers?
You can reserve online easily without any credit card holds via our website.
Are there any items I am prohibited from storing at US Storage Centers?
Yes, items such as liquids, explosives, flammable liquids, toxic materials, and perishables cannot be stored.
What automotive services are available near US Storage Centers?
Nearby you will find Performance G Motorsports for motorsports and parts, Go2 Detailing for auto detailing and bodywork, and Gaffey Smog Center for emissions inspections and repairs.
What nearby food options are available when visiting US Storage Centers?
Fantastic Cafe offers American restaurant dining close by, and Starbucks serves coffee and light fare for quick refreshments.
How can nearby financial and mail services complement a visit to US Storage Centers?
Best Capital Mortgage Inc. can assist with financial needs, and US Bank is nearby for banking services, making errands efficient when accessing your storage unit.