Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
1,002 reviews
5 stars
853
4 stars
74
3 stars
21
2 stars13
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sales associates are consistently praised for their helpfulness, knowledge, and patience, creating a positive shopping experience.
Product Quality
Customers express satisfaction with the quality and comfort of the furniture, particularly recliners.
Delivery Issues
Some customers reported delays and issues with delivery, impacting their overall experience.
Sales Experience
The sales process is generally described as pressure-free, with associates providing ample information and support.
Mixed Warranty Experiences
There are concerns regarding warranty claims and customer service responsiveness related to product issues.
- KSKate S.3 days ago2.0First delivery attempt not good, guys left after 10 minutes; they didn't pick up their phone after that; second attempt, they got the wrong contact info but I was able to communicate via my cell phone, ... frustrating ! ; haven't seen the sofa yet but hopefully it is good quality
- SKSamantha KleinJan 6, 20265.0La Z Boy for quality reputation & timeless style options. With the changing world it’s comforting to have such familiar storefronts, with friendly and knowledgeable staff, to still browse & buy in.
- BMBonnie MendenhallJan 2, 20265.0We are very happy with the purchase of our recliner from the San Marcos LazyBoy. This is our second purchase from this store. The staff was very helpful and patient with all our questions and chair sitting trials. We thank Trevor for his exceptional service.
- HPHeidi PaulDec 29, 20255.0Got off to a shaky start because a chair other than the exact chair I ordered wasn’t delivered. But Roger at the San Marcos store did everything he could to make it right and to help me choose a beautiful fabric On the second go round. The chair itself is as comfortable as can be So I’m a happy customer!
- ARAlicia RodriguezDec 23, 20255.0Sales Associate Greg, at La-Z-Boy, went above and beyond in every way! From the moment I walked in, he was incredibly welcoming, knowledgeable, and genuinely invested in helping me find the perfect furniture. His patience, attention to detail, and expert guidance made the entire process fun, easy, and stress-free. Greg never rushed me and made sure every question was answered thoroughly. Thanks to his outstanding service and professionalism, I left feeling confident and excited about my purchase. Greg is truly a standout sales associate, and I can’t recommend him highly enough!
Frequently Asked Questions About La-Z-Boy San Marcos
What types of furniture does La-Z-Boy San Marcos offer?
La-Z-Boy San Marcos offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers, all customizable to match your unique style.
What are the store hours for La-Z-Boy San Marcos?
The store is open from 10:00 AM to 6:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Does La-Z-Boy San Marcos offer delivery services?
Yes, La-Z-Boy San Marcos provides delivery services for customer convenience.
Is proof of vaccination required to visit La-Z-Boy San Marcos?
No, proof of vaccination is not required to visit La-Z-Boy San Marcos.
What payment methods does La-Z-Boy San Marcos accept?
La-Z-Boy San Marcos accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is La-Z-Boy San Marcos located?
La-Z-Boy San Marcos is located at 188 Knoll Road, San Marcos, CA 92069, USA.
What is the best way to reach La-Z-Boy San Marcos if I'm exploring local furniture stores?
You can visit La-Z-Boy San Marcos directly or explore nearby furniture stores such as Woodbridge Interiors, Bassett Furniture, and La-Z-Boy Furniture Galleries for more options.
Are there convenient places to grab a meal near La-Z-Boy San Marcos?
Yes, nearby restaurants like Mariscos Oceanos San Marcos, The Boiling Crab, Carl's Jr., and McDonald's offer a variety of dining options for visitors.
Can I find coffee shops near La-Z-Boy San Marcos to relax before or after shopping?
Yes, there are coffee shops nearby including Starbucks where you can enjoy a drink and relax.
Are there automotive-related services near La-Z-Boy San Marcos for customers who need them?
Yes, customers can access several nearby gas stations like Chevron and Texaco, as well as truck rentals and garage door services in the area.