Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
1,009 reviews
5 stars
859
4 stars
74
3 stars
21
2 stars13
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sales associates are consistently praised for their helpfulness, knowledge, and patience, creating a positive shopping experience.
Product Quality
Customers express satisfaction with the quality and comfort of the furniture, particularly recliners.
Delivery Issues
Some customers reported delays and issues with delivery, impacting their overall experience.
Sales Experience
The sales process is generally described as pressure-free, with associates providing ample information and support.
Mixed Warranty Experiences
There are concerns regarding warranty claims and customer service responsiveness related to product issues.
- VGVictoria Gonzales2 days ago5.0Conner was very knowledgeable and spoke with experience. He made my choice and transaction of my chair stress free. I give him 5 stars.
- NSNancy SimioniJan 16, 20261.0Our La-Z-Boy BENNETT DUO RECLINING SOFA is painful to my back. No lumbar support. I've had it for about 6 months and have a collection of small pillows to try to get comfortable. This is by far the most expensive sofa I've ever purchased. We've had many comfortable recliners over the years. Big letdown from a brand that claims to be comfortable. I give a 1 since it looks nice.
- KSKate S.Jan 10, 20262.0First delivery attempt not good, guys left after 10 minutes; they didn't pick up their phone after that; second attempt, they got the wrong contact info but I was able to communicate via my cell phone, ... frustrating ! ; haven't seen the sofa yet but hopefully it is good quality
- MDMichael DupreeJan 9, 20265.0Our experience with Craig, sales person, and Kayla, interior designer, were very professional, informative and helpful in our designing several rooms within our home. They were also very personable and patient With us throughout the process of creating Living spaces.
- BMBonnie MendenhallJan 2, 20265.0We are very happy with the purchase of our recliner from the San Marcos LazyBoy. This is our second purchase from this store. The staff was very helpful and patient with all our questions and chair sitting trials. We thank Trevor for his exceptional service.
Frequently Asked Questions About La-Z-Boy San Marcos
What types of furniture does La-Z-Boy San Marcos offer?
La-Z-Boy San Marcos offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers, all customizable to match your unique style.
What are the store hours for La-Z-Boy San Marcos?
The store is open from 10:00 AM to 6:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Does La-Z-Boy San Marcos offer delivery services?
Yes, La-Z-Boy San Marcos provides delivery services for customer convenience.
Is proof of vaccination required to visit La-Z-Boy San Marcos?
No, proof of vaccination is not required to visit La-Z-Boy San Marcos.
What payment methods does La-Z-Boy San Marcos accept?
La-Z-Boy San Marcos accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is La-Z-Boy San Marcos located?
La-Z-Boy San Marcos is located at 188 Knoll Road, San Marcos, CA 92069, USA.
What is the best way to reach La-Z-Boy San Marcos if I'm exploring local furniture stores?
You can visit La-Z-Boy San Marcos directly or explore nearby furniture stores such as Woodbridge Interiors, Bassett Furniture, and La-Z-Boy Furniture Galleries for more options.
Are there convenient places to grab a meal near La-Z-Boy San Marcos?
Yes, nearby restaurants like Mariscos Oceanos San Marcos, The Boiling Crab, Carl's Jr., and McDonald's offer a variety of dining options for visitors.
Can I find coffee shops near La-Z-Boy San Marcos to relax before or after shopping?
Yes, there are coffee shops nearby including Starbucks where you can enjoy a drink and relax.
Are there automotive-related services near La-Z-Boy San Marcos for customers who need them?
Yes, customers can access several nearby gas stations like Chevron and Texaco, as well as truck rentals and garage door services in the area.