Business Details
About
Home Goods Store
Location
Hours
Reviews
4.3
437 reviews
5 stars
252
4 stars
110
3 stars
39
2 stars
9
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rudeness and unhelpfulness.
Store Condition
Concerns about cleanliness and organization, with reports of cluttered aisles and maintenance issues.
Product Availability
Frequent complaints about limited inventory and out-of-stock items, alongside some positive notes on product variety.
Location Issues
Customers expressed frustration with the store's location, including parking difficulties and misleading hours.
Online Experience
Numerous negative experiences with online orders, including delays and poor communication.
- KRKatie RileyDec 21, 20251.0Unfortunately this store might be a scam. I ordered Christmas gifts online for in-store pickup in November and no one will answer the phone at this store, and the online support refuses to assist or locate the order. Really awful customer experience.
- KBKayla BrittinghamNov 23, 20251.0Don't go it's closed
- JPJohn PatrickOct 27, 20253.0Much smaller than the old downtown location. It seems a bit like Ross now. Seems randomly assorted and not a large selection of items. Best to shop online and have items shipped to you
- XXXxWandering_CatxXSep 14, 20255.010/10 love the Container Store Splendid if you have OCD
- TATiffany AnnSep 10, 20255.0Manager and employees were super helpful and nice. Returned my order and gave me a gift card and then I was able to buy the correct storage bins with no hassle or problems. Thank You very much!!!
Frequently Asked Questions About The Container Store
What are the regular operating hours for The Container Store in San Francisco?
The Container Store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is The Container Store located in San Francisco?
It is located at 555 Ninth St, Unit 6B, San Francisco, CA 94103, USA.
Is The Container Store open on major holidays?
The store is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025). It has special hours on Christmas Eve and New Year's Eve, opening from 10:00 AM to 5:00 PM and 10:00 AM to 6:00 PM respectively.
How can I contact The Container Store in San Francisco?
You can reach them by phone at +1 415-723-4460.
Can I place orders or make reservations online for The Container Store?
Yes, you can place orders through their website and schedule appointments via the reservation URL provided on their store page.
What type of store is The Container Store in San Francisco?
It is a Home Goods Store specializing in storage and organization products.
Are there any nearby coffee shops where I can relax before or after shopping at The Container Store?
Yes, Peet's Coffee & Tea is nearby, offering a cozy spot for a coffee break before or after your visit.
What nearby banks can I visit along with The Container Store?
Wells Fargo and Chase Bank are both nearby if you need banking services during your visit to the store.
Are there other home goods or furniture stores near The Container Store?
Yes, nearby stores include Pier 1 Imports, Arkitektura, and Masterpiece Homes & Furniture for additional home goods and furniture options.
What shopping centers or retail stores are close to The Container Store?
The Container Store is located near the 555 Ninth Street shopping center, which includes stores like Nordstrom Rack Downtown San Francisco and 9th Street Designer Clearance.