Brand Certified
Lowe's Home Improvement
3.6(3559 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
491 Bayshore Boulevard, San Francisco, CA
94124, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(415) 486-8611
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/CA-San-Francisco/3095
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in San Francisco, CA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
491 Bayshore Boulevard, San Francisco, CA
94124, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.6
3,559 reviews
5 stars
1,402
4 stars
762
3 stars
475
2 stars
245
1 star
675
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting unhelpful or rude staff, long wait times, and lack of assistance.
Product Availability
Customers frequently noted discrepancies between online inventory and actual stock in-store, leading to frustration when items were unavailable.
Store Organization
While some customers appreciated the store's organization and cleanliness, others found it chaotic and difficult to navigate.
Installation Issues
Several reviews mentioned problems with installation services, including miscommunication, delays, and unsatisfactory workmanship.
Mixed Experiences
Some customers reported positive interactions with specific employees, indicating that experiences can vary significantly depending on staff.
- RKRanadi Koroitamana1 day ago1.0Very slow customer service
- CMClaudia Maldonado2 days ago5.0Mucho parqueo mucho personal listos para ayudarte y todo bien organizado
- TCThe Chop6 days ago1.0Be prepared to find whatever you need on your own, help is non existent. And I don't mean that they don't have people roaming around, I mean that these people know zero.. less than zero. First person i asked" where are the shower fixture parts?"...bo response and head down into device while i stood there like a bozo. After about 30-45 seconds, i just walked on, ill find out myself. Then, I asked 2 different people, "which way is Isle 5?" Both had no idea and started to walk to the middle isle to look and see which way it was...how do you not know that if your working there? And then I found what I was supposedly looking for, the app told me isle and bay, and that there were 12 in stock.... well, I got to the place where they should be, and nada. I searched and searched, zero. Then I stupidly asked, he instantly went head down in his device, and said "we should have them " and proceeded to do exactly what I just did, after I told him exactly what I just did, and then said, "I guess not". Wow....just wow. I left without getting the very simple shower handle part I came for on a 20 minute drive because the app said it was in stock. I went to Ace hardware on my way home, was helped by knowledgeable personnel, and the same exact part was $78 at ACE instead of $74 at Lowe's. I'd much rather pay a bit more and get good service and the part im looking for. I have no idea what I was thinking going to Lowe's, never again unless they're the only ones who has it.
- SHStanley HuiJan 21, 20265.0This store changed a lot since I visited few years ago. It is a friendly and organized place to shop for home improvement needs. Security is much improved when compared to few years back. I would recommend this place.
- XYX YJan 16, 20262.0I used Lowes online to purchase an upright washer dryer for my tenant. Easy to purchase but difficult to install due to Lowe's lack of diligence. My area requires a drain pan which is required before installation. Lowes could have notified purchasers by seeing the address to be delivered. Can't expect Lowes to figure out every local jurisdiction, but the delivery guys new before opening the truck rear door that the pan was required. No communication between delivery service and Lowes? Professional installation is not really what you pay for, more like two truck drivers providing the muscle and a simple connecting of the appliances. Anything beyond this Lowes cannot provide. On this first visit no checklist prepared to advise what the space needed. Each visit the installer would say you need this but I can't do it. After 4 visits I personally corrected each requirement so that the installer could do his job. If you have just a slight complication in your installation, save yourself time by having someone look at your current setup since the truck drivers are not allowed or have the capacity to correct the situation.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in San Francisco?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in San Francisco?
The store is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM, with special holiday hours on select dates.
Does Lowe's in San Francisco offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I track my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any installation services provided by Lowe's?
Yes, Lowe's offers various installation services, including appliances, flooring, cabinets, doors, lighting, roofing, and more.
Can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Returns can be started online for orders from Lowes.com or in-store with proof of purchase at the customer service desk.
Where is Lowe's Home Improvement located in San Francisco?
Lowe's is located at 491 Bayshore Boulevard, San Francisco, CA 94124.
What nearby places can I visit around Lowe's Home Improvement in San Francisco?
Nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY and InstaFob for locksmith services, and San Pancho's Tacos for a quick Mexican meal.
How can nearby locksmith services like minuteKEY and InstaFob help me when visiting Lowe's?
If you need key or lock services while shopping at Lowe's, you can conveniently access nearby locksmiths like minuteKEY and InstaFob for quick key duplication or lock assistance.
Are there any entertainment options close to Lowe's in San Francisco for after shopping?
Yes, you can visit nearby venues like Space 550 for dance clubs and concerts, Sundance Saloon bar, or enjoy dance lessons at Salsa and Bachata at Dance Fridays – all located close to Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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