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Extra Space Storage
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Extra Space Storage

4.9
(1306 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1700 Egbert Ave in San Francisco, CA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units, commercial tenants, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1700 Egbert Ave, San Francisco, CA
94124, United States

Hours

Reviews

4.9
1,306 reviews
5 stars
1,259
4 stars
28
3 stars
2
2 stars
9
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Irene and Nick received numerous praises for their exceptional customer service, being described as helpful, professional, and friendly.

Pricing Issues

Several customers reported dissatisfaction with unexpected price increases after initial sign-up, feeling misled about the pricing structure.

Facility Quality

The storage facility was frequently noted as clean, secure, and well-maintained, with easy access to units.

Mixed Experiences

While many customers had positive interactions, there were some complaints regarding management's handling of issues, particularly related to damage and refunds.
  • RA
    Rudy Luis Aragon
    Feb 24, 2026
    5.0
    Irene at Extra Space Storage is outstanding. She’s organized, attentive, and genuinely cares about helping customers. She made everything simple and stress-free. Highly recommend this location thanks to her service.
  • MD
    Mark Dennis
    Feb 23, 2026
    5.0
    Irene is amazing she's super helpful and very energetic and polite she helped me get a great storage space for a great price I get for five stars
  • TH
    Terry Hansen
    Feb 23, 2026
    5.0
    As I needed to close down my unit that I’d had for years, manager Irene helped make my move out go perfectly! Thanks, Irene!
  • RN
    Richard Nguyen
    Feb 6, 2026
    5.0
    Nicholas Guerrero, or Nick as he’s commonly called, was incredibly patient and attentive in his approach to customer service. I had a fantastic experience from start to finish. His professionalism and attentiveness were truly impressive. I found Nick to be both persuasive and friendly, as he skillfully explained the different options available and helped me identify the deal that fit my needs perfectly. He also followed up with phone calls and communicated clearly and promptly. I decided to do all my business with him because he left such a strong, positive impression on me. I made sure to come in on the day he was working to finalize the deal. I didn’t really feel the need to speak with anyone else there; I was confident in my decision to work solely with Nick. For me, this is the go-to place for storage since it's conveniently located. I rented from this location before, but this time everything felt totally different. The gate is now accessible digitally through an app on your phone. Plus, there's no need to buy a separate padlock; I brought one with me, but they use a cylinder lock, which you need to purchase from them for $19.99.
  • JT
    Josephine Tolentino
    Feb 5, 2026
    5.0
    Irene Liston, Manager, is such an accommodating and considerate person who spent the time to explain things. Her explanation of the facility made it easy for me to take it. I will surely refer the facility to friends and family.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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