Extra Space Storage

4.8
1601 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 1400 Folsom St in San Francisco, CA today! Our large selection of storage units, drive up access, drive up units, exceptional security, covered drive isles, covered loading bay, drive-in building, non climate controlled units available, parking spaces, elevator access, personal access hour, commercial tenants, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
1400 Folsom St, San Francisco, CA
94103, United States

Hours

Reviews

4.8
1,601 reviews
5 stars
1,438
4 stars
78
3 stars
31
2 stars
18
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff is consistently described as friendly, helpful, and accommodating, contributing to a positive customer experience.

Cleanliness

The facility is noted for being clean and well-maintained, enhancing customer satisfaction.

Pricing Issues

Customers express concerns about unexpected price increases and hidden fees, leading to dissatisfaction with perceived value.

Accessibility

While the facility is praised for its location and parking availability, some customers find the limited access hours inconvenient.
  • AC
    Amit Chhabra
    6 days ago
    5.0
    Brought my stuff to the building. They told me the size which would be appropriate. Then they shared the payment plan which would make sense for me. They are running the first month free. So got a good deal for the first month. Thanks to Saleen for the support.
  • JW
    Jamison Watkins
    Dec 31, 2025
    5.0
    Great experience, helped me figure out what I was looking for fast and easy.
  • MT
    Michael Thomas
    Dec 31, 2025
    5.0
    Anne is the best!
  • SH
    Shonnece Hill
    Dec 19, 2025
    4.0
    nice clean storage . There was parking available. My only thing was seeing a price online and coming in store finding out it was higher or not even being told the perks of using the internet . But the lady was so sweet and nice .
  • MM
    Matthew Massier
    Dec 8, 2025
    1.0
    Staff is friendly and helpful, but screw this company on its policies. They offer web introductory rates and will change your monthly rate within a few months of storing your stuff. My bill was raised over $100 right around Christmas and there was little negotiation about it. Good for short term storage but don’t plan on storing your stuff at the rate you signed up for after a few months.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.