Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Darlene, Tony, and Francis for their exceptional service.
Security Concerns
Multiple reviews raised serious concerns about security, including reports of break-ins, lack of surveillance cameras, and issues with vagrants around the facility.
Pricing Issues
Several customers expressed frustration with inconsistent pricing and unexpected rate increases, leading to dissatisfaction with the overall value.
Facility Conditions
Reviews indicated that the facility is not well-maintained, with reports of cleanliness issues, pest problems, and inconvenient access hours.