Brand Certified
Lowe's Home Improvement
3.8(3365 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
2318 Northside Drive, San Diego, CA
92108, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(619) 584-5500
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/CA-San-Diego/1013
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in San Diego, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.8
3,365 reviews
5 stars
1,665
4 stars
678
3 stars
313
2 stars
165
1 star
544
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees were praised for their helpfulness, many customers reported long wait times and difficulty reaching staff.
Delivery Issues
Numerous complaints about delivery and installation services, including missed deliveries, poor communication, and reliance on third-party contractors.
Product Availability
Customers appreciated the variety of products available, but many experienced issues with stock levels and order fulfillment.
Store Experience
The store environment was generally described as clean and well-organized, but some customers noted understaffing and difficulty finding assistance.
- JKJack Kaylor2 days ago1.0Wholly Cow! What happened to this place? I waited over half an hour to get a wood beam cut. Then, the Check out Clerk tried to charge me twice. I'll never go back.
- EOEricka OrtegaFeb 18, 20265.0Muy buen servicio me atendieron muy bien , tuve preguntas y amable mente me respondieron
- WOWolman OfficeFeb 16, 20261.0We order materials, ETA for shipment was 3 weeks -- delivery never showed up. no communication, no option to track the product. We had to contact them after few days of no respond. still nothing happen - till this moment.
- JBJae BhakFeb 11, 20261.0They avoid picking up the phone at all costs. One time they picked up for me after ringing for like 5 minutes, and I could hear two employees talking but they seemingly couldn't hear me. After over an hour and a half trying to reach them, I wasn't able to and gave up. Edit from the second day of trying to contact them; they have transferred me twice to the "appliances" phone line, which rings for about 5 minutes and then simply hangs up. One of the people who picked up once gave me a corporate Lowes' phone number, which the person was very helpful, but said they weren't sure why I had the phone number that led to them in the first place.
- JNJoshua NarezoJan 26, 20261.0For installation, I highly recommend staying away. I still appreciate the store itself, however. Why? They outsource project management to Installation Made Easy, Inc. (you can look up this company on Google to see who they are and their terrible reputation). TL;DR: You will have a miserable experience working with Lowe's and this company on claims/warranty and coordination on your project, even on simple projects like a small kitchen countertop. Below is my review for Lowe's installation in partnership with this other company: I entered a claim with Lowe's reps for a cracked kitchen countertop before/during installation. Previously, the counter was not cut to spec multiple times. Finally, although it was still not cut to spec, dimension-wise, the cut was aesthetically acceptable except for the crack. The countertop was white so fissures/cracks are invisible unless stained or tainted, which is not the case during installation, and so only appeared after use. Despite submitting a claim MINUTES after installation with photos, an agent a few days later simply wrote that our claim was denied as they could not see it from the installer's photo (which was taken pretty far back from the stone and not in any way detailed enough to make such a claim). All further attempts of communication were ignored from agents and supervisors regarding the matter. To this day, I have had no response from them on this matter, left high and dry with a cracked countertop that took MONTHS to get installed.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in San Diego?
Lowe's offers products like paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more, suitable for both DIY beginners and professionals.
What are the store hours for Lowe's Home Improvement in San Diego?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with specific holiday hours varying.
Does Lowe's Home Improvement in San Diego offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if the status changes.
What brands are available at Lowe's Home Improvement in San Diego?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kobalt, Moen, Weber, and many others.
What types of installation services does Lowe's offer?
Lowe's provides installation services such as appliances, flooring, cabinets, windows, doors, lighting, HVAC, roofing, fencing, and more.
Can I return a purchased item to Lowe's Home Improvement in San Diego?
Most items can be returned within 90 days. Online purchases can start a return via Order History online; in-store returns require proof of purchase at the customer service desk.
What nearby locations could be useful or interesting for a customer visiting Lowe's Home Improvement?
Customers might visit IKEA for furniture shopping or the IKEA Restaurant for a meal, Blue Rhino Propane Exchange for propane needs, or Costco Gasoline and Tire Center for fuel and tire services, all conveniently located nearby.
Are there nearby locksmith services to Lowe's Home Improvement in case I need key assistance?
Yes, there are several key and locksmith services nearby, including Minute Key, InstaFob, and minuteKEY, which could be useful if you require key duplication or lock services.
What real estate services can be found near Lowe's Home Improvement in San Diego?
Several real estate agents and agencies are nearby, such as California Title Company, Aidan Bennett Realtor, Chris Gallagher Real Estate, and Berkshire Hathaway HomeServices, which might assist customers interested in real estate matters.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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