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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in San Diego, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
3,075 reviews
5 stars
1,530
4 stars
658
3 stars
268
2 stars
137
1 star
482
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees were praised for their helpfulness, many customers reported long wait times and unresponsive staff.
Delivery Issues
Numerous complaints about delivery and installation services, including delays, incorrect items, and poor communication from third-party contractors.
Product Availability
Customers noted inconsistent stock levels, with some items frequently out of stock, leading to frustration.
Store Cleanliness
The store was generally described as clean and well-organized, contributing positively to the shopping experience.
Positive Employee Interactions
Several customers highlighted exceptional service from specific employees, indicating that when assistance is available, it can significantly enhance the shopping experience.
- DCDragor Cochrane3 days ago5.0Kevin in hardware was very helpful. Saw me confused, offered assistance, refined advice I’d got from AI, and solved my problem $7 cheaper than I’d anticipated. Saw him solve two sets of customers’ problems while I was trying to figure out my project myself too. Effective worker.
- BBBrentDec 29, 20251.0Don’t order blinds from them! They say 2 weeks but it’s more like 2 months! Can’t talk to anyone on the phone. No answer past the AI bot.
- TRT. RobinsonDec 28, 20251.0On 12/27/2025, we purchased a new refrigerator from the Lowe’s in Mission Valley. The sales persons did not inform us of any installation requirements, but sold us yet another water line for the refrigerator. The following day, the installation team arrived and stated that the water line could not run through cabinets because the company was concerned about leaks. We stated that we would assume responsibility since this has never been an issue. We offered to connect the water line ourselves under the technician’s supervision and he agreed. They brought in the refrigerator, plugged it in, and put the newly purchased waterline inside the refrigerator stating that he would be right back. They went to their truck and left! I called the company, Next Final Mile Home Delivery for Lowes whereby staff stated that same policy was from Lowes. Nearly 50% of all older homes were built in San Diego prior to the 1990s; many of which probably upgraded refrigerators and simply had a waterline ran through the cabinets. If Lowes has policies in place to limit appliance installation to half of San Diego, then the sales people need to ask when homes were built; ensure that sales staff state all of Lowes’ regulations for appliance installation; and offer a waiver for leaks beyond 12 inches of the refrigerator. The poor customer service, partial installation, and drop & run tactics simply ensures that we will not use Lowes again.
- MWMarty WexlerDec 27, 20255.0Great clean store. Asked for help and got an instant response, great store
- BJBrittany JenkinsDec 26, 20251.0Awful experience ordering appliances. Had them delivered to my house and left them in boxes without installing. After spending hours on the phone because they subcontract everything I may actually get installed. This is a huge waste of my time
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in San Diego?
Lowe's offers products like paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more, suitable for both DIY beginners and professionals.
What are the store hours for Lowe's Home Improvement in San Diego?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with specific holiday hours varying.
Does Lowe's Home Improvement in San Diego offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if the status changes.
What brands are available at Lowe's Home Improvement in San Diego?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kobalt, Moen, Weber, and many others.
What types of installation services does Lowe's offer?
Lowe's provides installation services such as appliances, flooring, cabinets, windows, doors, lighting, HVAC, roofing, fencing, and more.
Can I return a purchased item to Lowe's Home Improvement in San Diego?
Most items can be returned within 90 days. Online purchases can start a return via Order History online; in-store returns require proof of purchase at the customer service desk.
What nearby locations could be useful or interesting for a customer visiting Lowe's Home Improvement?
Customers might visit IKEA for furniture shopping or the IKEA Restaurant for a meal, Blue Rhino Propane Exchange for propane needs, or Costco Gasoline and Tire Center for fuel and tire services, all conveniently located nearby.
Are there nearby locksmith services to Lowe's Home Improvement in case I need key assistance?
Yes, there are several key and locksmith services nearby, including Minute Key, InstaFob, and minuteKEY, which could be useful if you require key duplication or lock services.
What real estate services can be found near Lowe's Home Improvement in San Diego?
Several real estate agents and agencies are nearby, such as California Title Company, Aidan Bennett Realtor, Chris Gallagher Real Estate, and Berkshire Hathaway HomeServices, which might assist customers interested in real estate matters.