Extra Space Storage

4.9
3771 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage Facility
Store your belongings at Extra Space Storage on 3883 Sherman St in San Diego, CA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, non climate controlled units available, parking spaces, elevator access, personal access hour, RV parking, security access to your floor only, golf carts available, military discount, wide drive isles, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3883 Sherman St, San Diego, CA
92110, United States

Hours

Reviews

4.9
3,771 reviews
5 stars
3,606
4 stars
76
3 stars
23
2 stars
21
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Bob and Cindy, received high praise for their helpfulness, professionalism, and friendliness.

Pricing Concerns

Some customers expressed dissatisfaction with significant price increases after initial rental periods, feeling misled by the pricing strategy.

Efficiency

Many reviews highlighted the smooth and quick process for renting units and accessing services, with staff providing clear instructions and assistance.

Cleanliness and Security

The facility was noted for being clean and secure, contributing to a positive overall experience.
  • JT
    Jonny Truth
    4 days ago
    1.0
    They will 100% not afraid to call you and tell you that they are raising your rates. But what they are afraid to tell you is that there’s a ton of homeless people right outside your unit looking sketchy. The whole randomly raising your rates feels scammy There are much better places that don’t do that And also don’t have homeless stealing your stuff. Also bring a flashlight cause the units don’t have light
  • PP
    Paul Parisi
    4 days ago
    5.0
    I looked at many storage options, but this facility was by far the best I found in the area. Roper & Joy were a pleasure to deal with. Roper walked me through two separate times and patiently showed me several different units to help me find the best option. Very professional staff!
  • FA
    Francisco Aguila
    Jan 3, 2026
    5.0
    This location is convenient for my travels...its right off the freeway exit. Easy access and Great customer support. Thank you Bob, Ropert, and Sydney for your excellent management of the facility.
  • GG
    Gaby Goldring
    Jan 2, 2026
    5.0
    Bob was super helpful in arranging a larger storage space for us while my sister and I were moving to San Diego from Michigan. We initially spoke to Cindy to arrange our initial storage unit, which was a smooth process. But it ended up not being enough space so we spoke to Bob and he was wonderful in helping us find a cost-effective option in the location we were looking for. Highly recommend!
  • BL
    Borja De Lis
    Dec 22, 2025
    1.0
    I want to be clear that the on-site management and staff have always been nice, professional, and respectful. This review is not about them, it’s about the company’s pricing practices. I started my unit at $63/month. After about 4 months, it jumped to $103/month. Then roughly 6 months later, it increased again to $183/month. That’s nearly triple the original price in under a year, which I find outrageous and misleading. What makes this worse is the 30-day notice policy for rate increases. For customers like me who are out of the country, this offers very little real protection or flexibility. By the time you can react, you’re effectively stuck paying the higher rate or scrambling from abroad. Be aware that the low introductory price is temporary and that significant, repeated increases seem to be part of the business model. I would strongly recommend anyone considering this company to factor that in before signing. Again, the staff deserve credit, but the corporate pricing strategy is unacceptable.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.