Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in San Clemente, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
947 reviews
5 stars
529
4 stars
175
3 stars
80
2 stars
36
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff, long wait times, and difficulty reaching management.
Product Availability
Customers frequently mentioned issues with low inventory and disorganization in the store, making it hard to find items.
Delivery Issues
Numerous complaints were made regarding delayed or incorrect deliveries, leading to frustration among customers.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their helpfulness and excellent service.
Store Condition
The store was noted to be clean and well-organized, although some customers found it messy and disorganized.
- SRShawna RodriguezJan 4, 20265.0Juan was such a wonderful help in the paint department, he was very patient and extremely helpful!!!!
- DCDirtyBass CatcherDec 31, 20251.0My nephew who’s in the Marines bought this fridge. And it does not cool at all. He bought it 12-30-25. We call the store and they told us it’s our problem for buying a fridge on display. Though that may be true how can you sell something that’s broken and Not tell the customer. They told us to call GE because it’s not Lows responsibility. Customer service was talking with an attitude, cutting me off while I’m trying to explain. I’ll be sure to let everyone know Not to buy here thanks for showing how well you support your Service Members.
- BRBrennan RoyDec 26, 20254.0Staff is helpful, but hardware section is often disorganized with items in the incorrect drawers.
- AKAndre K.Dec 17, 20252.0Compated to other locations and its competitors, this store is poorly run. The store typically has low inventory on electrical parts, such as electrical boxes. Orders can take longer to pick up than to actually walk through the store and get them yourself. The shelves are messy and parts in the wrong spot or out. It can be hard to get or find associates to run the saw.
- PPPeymanDec 16, 20251.0I needed a Milgard garden window for my kitchen remodel. I was told the lead time would be 2–3 weeks, and I made the purchase based on that information because my entire remodeling schedule depended on it. Since then, the delivery date has been pushed back repeatedly, and I can’t even get anyone on the phone for an update. I contacted Milgard directly, and they told me the delivery will take at least 6 weeks. I Now have to remain without a functional kitchen for another 5 weeks, all because someone provided completely incorrect information with no accountability whatsoever. This is extremely frustrating and unacceptable.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in San Clemente?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in San Clemente?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM with special holiday hours.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's offers various installation services including appliances, countertops, decks, HVAC, flooring, windows, doors, and more.
Can I pick up my online order in-store at Lowe's San Clemente?
Yes, Lowe's provides in-store pickup service for online orders during store hours once your order is ready.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's San Clemente offer delivery services?
Yes, delivery services are available for your convenience.
Are there any nearby places to eat around Lowe's Home Improvement in San Clemente?
Nearby places to eat include IHOP, Carl's Jr., Menchie's San Clemente for smoothies and bakery items, and Menchie's Frozen Yogurt for desserts.
Where can I get my keys made near Lowe's San Clemente?
There are nearby key and locksmith services called minuteKEY and Minute Key close to Lowe's for your convenience.
Are there nearby automotive services near Lowe's Home Improvement in San Clemente?
Yes, Jimmy's Tire Center and America's Tire offer tire and automotive services nearby.
What should I know about returns and exchanges at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can start returns through your order history, and in-store returns require proof of purchase at the customer service desk.