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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in San Bruno, CA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,925 reviews
5 stars
859
4 stars
493
3 stars
195
2 stars
95
1 star
283
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including long wait times for assistance, unhelpful staff, and rude interactions.
Delivery Issues
Many customers reported significant problems with delivery schedules, including missed deliveries, lack of communication, and delays.
Product Availability
While some customers appreciated the variety of products available, others noted discrepancies between online inventory and actual stock in-store.
Staff Knowledge
Feedback was mixed regarding staff knowledge; some praised helpful and knowledgeable employees, while others experienced unhelpful or uninformed staff.
- JDJim DrakeJan 5, 20264.0Went to pickup a few items for a family party. Found the items online but they weren't where the site said. So we asked at customer service and they had no idea where they were. Luckily we found a guy stocking shelves in the area and he knew where they were.
- HGhyug GutiDec 20, 20253.0San bruno store. Water heaters have to many dents (damage) mot good
- BBBruce B.Dec 19, 20251.0I called to determine if they stocked a plumbing part I needed. The AI assistant told me I would need to speak with an associate in plumbing. The phone rang 10 times, the AI assistant reappeared, and told me it would connect me as soon as possible. I waited 25 more rings and gave up.
- VRV RDec 13, 20253.0When you order an appliance do not believe the delivery date on the web site or where it is being shipped. Just bought a large appliance from San Bruno, said 2 day delivery. Text said to day delivery. Now 7 day delivery and being shipped to Union City. + to be installed. We shall see.
- SSSuzanne Bender-Van SpykDec 5, 20251.0DO NOT USE FOR CONTRACTOR/TIME-SENSITIVE DELIVERIES - 1 Star We placed two orders on 11/21/24 for construction supplies. Both were complete failures that cost us thousands in contractor delays. Order 1 from San Bruno (12/1 delivery): Never arrived. No notification. After hours on hold, learned they never picked the order. Rescheduled for 12/3 AFTER contractors arrived, costing us $$ in idle labor. Delayed again, we cancelled and went to Home Depot. Manager Mark never returned our call. Order 2 from Concord (12/4 delivery): Called 4 times on 12/3 (30min+ waits) to confirm it was ready - told "call back" every time. Not staged until 9PM. Despite confirmed 11AM-3PM window, delivery truck skipped us and "went home" at 9PM. Lost another day of contractor work. Went to Golden State Lumber. 10+ hours wasted on hold. Staff passed responsibility instead of solving problems. Two failed deliveries in one week. If you have contractors waiting or deadlines, go to Home Depot or a local lumber yard. Lowe's cannot be trusted for reliable delivery.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in San Bruno?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and outdoor furniture, among others.
What are the operating hours for Lowe's Home Improvement in San Bruno?
Lowe's is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
What services does Lowe's offer at the San Bruno location?
Services include appliance installation, cabinetry installation, carpet installation, deck installation, garage door installation, HVAC installation, flooring installation, and more.
Does Lowe's offer in-store pickup and delivery options?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
What payment options does Lowe's San Bruno accept?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Where is Lowe's Home Improvement located in San Bruno?
Lowe's is located at 1340 El Camino Real, San Bruno, CA 94066, United States.
How can I contact Lowe's Home Improvement for customer care?
You can reach customer care by email at customercare@lowes.com or by phone at +1 650-616-7800.
Are there any locksmith services near Lowe's Home Improvement in San Bruno?
Yes, nearby locksmith services include InstaFob, Minute Key, minuteKEY, and KeyMe Locksmiths, which can assist with key duplication or lock issues.
Where can I get propane exchange services near Lowe's in San Bruno?
Blue Rhino Propane Exchange is located nearby and offers propane exchange services convenient for customers visiting Lowe's.
What nearby hotels are available if I am visiting Lowe's Home Improvement from out of town?
Nearby hotels include Holiday Inn, Sonesta ES Suites San Francisco Airport San Bruno, and Staybridge Suites San Francisco Airport, providing accommodation options close to Lowe's.