Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your San Bernardino,CA Lowe’s store today to discover how easy it is to start improving your home and yard today.
Customers frequently praised the low prices and great deals on appliances, often highlighting discounts of 50-75%.
Customer Service
Mixed reviews on customer service; while some staff were noted as friendly and helpful, others experienced rudeness and lack of support, especially from management.
Product Quality
Concerns were raised about the quality of appliances, with reports of receiving damaged or non-functional items, and a lack of testing before sale.
Inventory Issues
Customers noted limited inventory and misleading availability, with some items not matching online listings or being out of stock.
ES
Earl Schamehorn
Feb 23, 2026
5.0
Fantastic prices. Legit 50% off, sometimes times as much as 75%. We did see a few 30% discounted items. Parking was EASY! The store was NOT crowded. The selection is waht they have and that's it. The employees pretty well knew the inventory but there will be some walking around involved. The employees were super nice.
RA
Robert Vidana (Aspiritualambition)
Feb 20, 2026
3.0
Mostly major appliances ( washers, dryers and refrigerators) up to 70% off. No power tools.
AA
Andre Alo
Feb 9, 2026
1.0
I didn't get anything and I felt bored walking around the store. The Lowe's Outlet Store didn't have a lot for sale while I were there.
SD
Stephanie Dartt
Feb 8, 2026
5.0
Danny helped my husband and I go home with a washer/dryer today. He was very helpful and answered all of our questions. Went above and beyond for us. Thank you Danny!!
NN
Nez
Jan 22, 2026
1.0
Sold us a broken fridge. We asked if there was anything wrong with it and the associate said no, that it was just returned because the customer changed their mind. Nope, they must’ve returned it because the fridge didn’t cool. It was sold broken to us so we wanted it picked up but they “couldnt” do it unless I purchased the $125 pickup fee. So if you purchase a unit from this place, be weary it may not actually work and you’ll have to deal with the costs out of getting rid of it. Don’t even get the Lowe’s “protection” plan. All it does is give you a partial refund, which you can get within the return policy without paying extra, and doesn’t guarantee anything else. Ridiculous….
Frequently Asked Questions About Lowe’s Outlet Store
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Outlet Store in San Bernardino offer?
Lowe's Outlet Store offers hardware products, building materials, appliances, plumbing, tools, flooring, outdoor equipment, and services like bathroom remodel, cabinet install, and delivery.
What are the operating hours of Lowe's Outlet Store in San Bernardino?
The store is open daily from 10:00 AM to 8:00 PM.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if the status changes.
Does Lowe's Outlet Store offer in-store pickup and delivery services?
Yes, Lowe's features in-store pickup and delivery services for customer convenience.
Are returns and exchanges easy at Lowe's?
Yes, most items can be returned or exchanged within 90 days, with options for online or in-store returns.
How do I find products online at Lowe's?
You can search by keyword, item number, brand, or browse by department on Lowe's website.
What nearby services can help me with locksmith needs when visiting Lowe's in San Bernardino?
KeyMe Locksmiths, minuteKEY, and Minute Key are nearby locksmith services where customers can get key and lock assistance.
Where can I get food or snacks near Lowe's Outlet Store in San Bernardino?
Nearby options include Subway and Auntie Anne's, convenient for grabbing a bite before or after shopping at Lowe's.
What nearby stores can complement my shopping experience at Lowe's Outlet Store?
Walmart San Bernardino and Verizon authorized retailer Victra are close by for electronics and general retail needs alongside Lowe's offerings.
Does Lowe's offer services for kitchen remodeling and appliance installation?
Yes, Lowe's provides kitchen remodel services and kitchen appliance installations among various home improvement offerings.
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