Business Details
About
Appliance StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your San Bernardino,CA Lowe’s store today to discover how easy it is to start improving your home and yard today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe’s Outlet Store
4060 North Hallmark Parkway, San Bernardino, CA
92407, United States
Hours
Reviews
4.2
248 reviews
5 stars
166
4 stars
30
3 stars
15
2 stars
11
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others reported rude or unhelpful interactions.
Product Quality
Concerns about the quality of appliances, with many customers noting issues with items not being tested before sale and receiving damaged products.
Pricing
Customers frequently highlighted the great prices and discounts available, making it a popular choice for budget-conscious shoppers.
Delivery Issues
Numerous complaints regarding delivery problems, including wrong items delivered and poor communication from staff.
Store Selection
Feedback indicates a limited selection of items, with some customers feeling misled about inventory availability.
- ELErin LaGrecaJan 3, 20265.0Friendly staff, good prices and found just what we wanted!
- RRRebecca RamirezDec 3, 20253.0Purchased a washer, dryer, & refrigerator here. The dryer didn’t even work for one use. Called they said they would still honor the refund after the 48 hours because it was a delivery. They said they would refunded the dryer & asked me to come pick a new one out to do a swap. Drove out after work to pick one out just to be told by the associate Adam “they can’t do anything after the 48 hours sorry” I tried to explain that no i called this morning, look in the system. but he didn’t even bother to look. Left and called again where then Gabriel was able to look in the system and honor everything they first said. It was an inconvenience to have to drive back out twice in one day. But I greatly appreciate Gabriel who heard my issue and helped me resolve the situation.
- ADAndrew DominguezNov 18, 20255.0Great prices, you can't find a better deal. Delivered the next day.
- JRJose RodriguezNov 13, 20252.0Went because online said they had a garden section, but when I got there, no garden section at all. A waste of time and gas
- RHRachael HainesNov 7, 20255.0We bought a garage refrigerator and one for our kitchen brand new with the plastic still on them unbelievable prices and the best part is they offer protection plans both fridges work amazing so far we definitely will buy from this location again. We also bought an air purifier and it works great.
Frequently Asked Questions About Lowe’s Outlet Store
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Outlet Store in San Bernardino offer?
Lowe's Outlet Store offers hardware products, building materials, appliances, plumbing, tools, flooring, outdoor equipment, and services like bathroom remodel, cabinet install, and delivery.
What are the operating hours of Lowe's Outlet Store in San Bernardino?
The store is open daily from 10:00 AM to 8:00 PM.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if the status changes.
Does Lowe's Outlet Store offer in-store pickup and delivery services?
Yes, Lowe's features in-store pickup and delivery services for customer convenience.
Are returns and exchanges easy at Lowe's?
Yes, most items can be returned or exchanged within 90 days, with options for online or in-store returns.
How do I find products online at Lowe's?
You can search by keyword, item number, brand, or browse by department on Lowe's website.
What nearby services can help me with locksmith needs when visiting Lowe's in San Bernardino?
KeyMe Locksmiths, minuteKEY, and Minute Key are nearby locksmith services where customers can get key and lock assistance.
Where can I get food or snacks near Lowe's Outlet Store in San Bernardino?
Nearby options include Subway and Auntie Anne's, convenient for grabbing a bite before or after shopping at Lowe's.
What nearby stores can complement my shopping experience at Lowe's Outlet Store?
Walmart San Bernardino and Verizon authorized retailer Victra are close by for electronics and general retail needs alongside Lowe's offerings.
Does Lowe's offer services for kitchen remodeling and appliance installation?
Yes, Lowe's provides kitchen remodel services and kitchen appliance installations among various home improvement offerings.