Extra Space Storage

4.8
1176 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2180 W Highland Ave in San Bernardino, CA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2180 W Highland Ave, San Bernardino, CA
92407, United States

Hours

Reviews

4.8
1,176 reviews
5 stars
1,080
4 stars
43
3 stars
17
2 stars
10
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Annie received numerous commendations for her exceptional customer service, being described as helpful, friendly, and professional.

Cleanliness

The facility is noted for being clean and well-maintained, contributing to a positive customer experience.

Accessibility Issues

Some customers expressed dissatisfaction with the limited access hours to their storage units, suggesting a need for 24-hour access.

Pricing Concerns

Several reviews mentioned unexpected price increases, leading to frustration among customers regarding the affordability of the service.
  • SA
    Stephanie Arce
    3 days ago
    5.0
    I had a great experience at Extra Space! I recently rented a unit and the customer service was excellent! Everyone was super helpful and answered all my questions. Annie was especially friendly and a true joy to work with! I’d absolutely rent here again. Make sure to ask for Annie!
  • JS
    Jay manuel Sanchez
    Dec 28, 2025
    5.0
    Best experience ever big units clean and easy access makes it the best choice for me. Staff is fast and friendly and dependable
  • AN
    Angelique Nigh
    Dec 26, 2025
    5.0
    This place is the best!! Annie is so helpful, caring and goes over the top to make customer happy. I was super stressed out due to moving, I got a storage online, I wasn't sure about the size she helped me get into perfect size no problem!! I would recommend this place to everybody needing a place to store your stuff!!
  • KK
    Kush Kush
    Dec 23, 2025
    5.0
    Always a pleasant and simple task to set up storage here with extra space. Kind professional staff, Always helpful and if anything unexpected happens, they are always ready to help and quick about it. Technically upgrades, simple but helpful and easy to navigate. I will continue to use these services with extra space storage as long as i need. Affordable pricing, and remember!! Its a storage facility, wrap your items properly and don't store food! Or items that attract rodents...place insect sticky pads around the inside base of your storage and be creative, cant hurt...this helps you and the others who store items next to you... Happy Holidays !!! And Remember the holidays are not about going broke buying expensive stuff your can't afford only to be stressed out 48 hrs after the wine wears off lol...but something at the $1 stores and find out who ya real friends 🧡 are.....Later!!
  • DR
    Daniel Ramirez
    Dec 17, 2025
    5.0
    Annie and Devin were really helpful 5 stars out of 5 thank you so much

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.