Extra Space Storage

4.9
1615 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2005 Sterling Ave in San Bernardino, CA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2005 Sterling Ave, San Bernardino, CA
92404, United States

Hours

Reviews

4.9
1,615 reviews
5 stars
1,515
4 stars
52
3 stars
22
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted the exceptional customer service provided by staff, particularly Crystal and Nataly, who were described as friendly, helpful, and professional.

Cleanliness

Customers consistently praised the cleanliness and organization of the storage facility, noting it as one of the best they have experienced.

Accessibility

The location was frequently mentioned as accessible, with easy online processes and quick service during unit rentals.

Security

Several reviews noted the strong security measures in place, contributing to a sense of safety for customers' belongings.

Pricing Concerns

Some customers expressed dissatisfaction with frequent price increases and challenges related to insurance claims for damaged items.
  • KS
    Kamryn Scott
    6 days ago
    5.0
    Great service clean units
  • BE
    Brenadette Schoby (Certificated Sub Employees)
    Jan 2, 2026
    5.0
    Nataly was fantastic. She was very courteous and helpful. The location is very accessible and clean
  • MC
    Manuel Coronado
    Dec 29, 2025
    5.0
    Nataly was extremely courteous and helpful. Highly recommend this place.
  • FG
    Frankie Guzman
    Dec 24, 2025
    5.0
    Very clean and very helpful!! Thank you!!
  • NG
    Norma Garcia
    Dec 20, 2025
    5.0
    Great service and ready provide information and help with requested changes.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.