Find everything you need for home upgrades at Lowe’s in Salinas, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Numerous reviews highlighted poor customer service, with many customers experiencing long wait times for assistance and unhelpful staff.
Product Availability
Customers frequently noted that the store often lacks basic items and that online inventory does not match in-store availability.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of willingness to assist customers.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions with specific employees who provided excellent service.
Store Cleanliness
The store was generally described as clean and organized, contributing positively to the shopping experience.
AH
Aziz Hammoudi
Dec 29, 2025
4.0
Between homedpot and lowes i prefer lowes
CI
Californian internaut
Dec 29, 2025
1.0
Rentan equipos dañados haciéndote perder tiempo, dinero y la paciencia.
Reciben la herramienta dañada y la vuelven a poner para la renta para hacerle perder el tiempo dinero y paciencia al próximo cliente.
ML
Maria Lepe
Dec 21, 2025
5.0
Awesome thanks
AH
Audrey Harshman
Dec 11, 2025
2.0
Didn't have what I went to get but spent 10 minutes trying to escape the Lowes employee selling solar panels
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Salinas, CA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services are offered at Lowe's Home Improvement Salinas store?
Services include appliances installation, backsplashes installation, blind installation, carpet installation, countertop installation, deck installation, doors installation, garbage disposal installation, flooring installation, home accessibility installation, HVAC installation, lighting installation, plumbing installations, roofing installation, and many more.
What are the operating hours of Lowe's Home Improvement in Salinas, CA?
Monday through Saturday, Lowe's is open from 6 AM to 10 PM, and on Sunday from 7 AM to 8 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement in Salinas offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and delivery services to make shopping more convenient.
Which payment options are accepted at Lowe's Home Improvement Salinas?
They accept American Express, cash, check, Diners Club, Discover, MasterCard, and Visa.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if the status changes.
What nearby dining options are available close to Lowe's Home Improvement in Salinas?
Nearby dining options include First & Main Coffee Co. for coffee and smoothies, Fosters Freeze for American food and smoothies, Ike's Love & Sandwiches offering sandwiches and vegetarian food, MOD Pizza for pizza, McDonald's for burgers and fast food, Jack in the Box, and Panda Express for Pan-Asian cuisine.
What nearby services can customers access when visiting Lowe's Home Improvement in Salinas?
Customers can visit nearby locksmith services such as Minute Key, minuteKEY, and KeyMe Locksmiths. There are also mobile phone stores like Sprint Store and T-Mobile, as well as veterinary services at Harden Ranch Veterinary Hospital.
Are there any nearby retail and shopping options near Lowe's Home Improvement in Salinas?
Yes, shoppers can visit nearby stores including Walmart Salinas - N Main for a wide variety of products, JD Sports and Shoe Palace for footwear, and Walmart Vision & Glasses for eyewear needs.
Does Lowe's Home Improvement in Salinas provide expert advice and support for products?
Yes, Lowe's offers expert advice and convenient services both online and in-store, suitable for beginners and professionals undertaking home improvement projects.