La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Maurice and Karen were very helpful, friendly and efficient. Not at all “high pressure.”
MG
Mr. Gister
5 days ago
1.0
Currently waiting for somebody to answer the telephone during business hours. Just keeps ringing...…Come on Maurice!
Update: Call disconnected after no answer for 15 minutes. Called right back and female answered. Anyways.... I called to get my 3 hour delivery window, as previously instructed, since I had not heard from them. She informed me of my 4 hour delivery window and did not know why the phone went unanswered for 15 minutes. After I asked if I was previously contacted she stated that she did not have that information since it was automated. She asked me if there was anything else and I requested better customer service and she thanked me and hung up. This place shoud be called La-Z-Staff Sacramento!
DG
Deb Gaylord
6 days ago
5.0
Maurice was so patient with us, and so attentive! He answered all our questions, and we had a lot! We love La-Z-Boy!! Thank you Maurice!
DW
Debbie Wulfert
Apr 16, 2026
5.0
Quality furniture great service
RC
Rich Curtola
Apr 7, 2026
3.0
Purchased 2 Recliners at the Sacramento (Watt Ave) Store.
This rating is based on the “final contact” only!!
A funny thing happened … so we spend close to $4k on 2 chairs. Sales Associate (Vanessa) was exceptional. Such a cool kid.
Credit fine. Paperwork easy. Up to 10 weeks for delivery … no big deal! Came in about 8 weeks … cool.
Here’s the funny part … upon notification that chairs were ready for pick up … a reminder was included, “BRING HELP. WE WON’T LOAD ITEMS FOR YOU!!!”
Wait … What? Not at all?
Nope!!!
No fork lift … no furniture lift … Seriously?
OK it wasn’t THAT hard … each in 2 pieces … base probably in the 80-90 lb range … maybe a bit less. But … nice girl. Opens loading ramp door … points to chairs, wrapped in plastic … on the floor … plugs here … connect here … slide this in here … call if you have troubles.
Seriously? Just spent $4000 … a furniture store with nothing to lift a chair … great product … stupid way to end a sales transaction.
Just sayin’ !!
Oh … they would have delivered them … and the charge wasn’t huge but, I live over 100 miles away and didn’t think it would be a big deal.
The chairs are great.
Colors. Materials. All beautiful and very comfortable.
Who does this in 2026?
You do everything RIGHT … then drop the ball at the 5yd line … apparently … EVERY SINGLE TIME THEY SELL A CHAIR.
Just dumb!!! 🤷🏻♂️🤦🏻♂️
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