The Ultimate Back Store

Reviews

• YC

  yoshi childs

  Oct 4, 2024
  5.0
  We’ve been looking at the Human Touch Super Novo for about a year. We spoke with Jaime and she let us know when sales were occurring. When our budget allowed, we were able to buy the chair. Delivery was included in the price. We are pleased with the product and the customer service!
• JB

  J Bolin

  Oct 16, 2022
  5.0
  I have a lower back issue that causes a disc to swell up and pinch a nerve that creates pain shooting all the way down my right leg. With the extended periods of time I spend driving, this makes things worse. I was referred to Gill and he helped me get fitted with a premium seat cushion and lower back support for my work vehicle. After that, I had gone back in for another visit to get our employee also fitted and ended up buying one of those really nice massage chairs. The times I had gone in there, I tested the chair and Gill knew just the right settings to alleviate the pain in my leg. I now use this chair daily and have reversed the pain making it non existent and am back to playing tennis with my son.
• ER

  Eugenie Rosenberg

  Jun 16, 2019
  5.0
  They are great in helping you and really care. Gill and Jamie are really nice people. Listen to your wants and needs and then help you. I would give them a hundred stars.
• CL

  Carey Lefebvre

  Oct 27, 2017
  5.0
  This place has beds chairs and all kinds of ergonomic furniture it's a great Tempurpedic showroom as well as all the major brands
• TZ

  Tair Z

  Apr 2, 2014
  5.0
  My experience with The Ultimate Back Store was an exemplary one. I suffer serious nerve damage in my neck, elbow, hip, and down both legs. Finding the right recliner proved difficult, yet revealed the extraordinary attention to customer satisfaction that the owner, and genuine nice guy, Gil, extends to every client of the Ultimate Back Store. The first chair I bought seemed perfect, but after using it in my home a few days, I realized it was not the right one for me. (My husband, however, bought the same recliner and still loves it.) Gil took back the chair with no hassles. Then, over a two week period, he loaned me three different recliners, delivering each one free of charge, until I found the right one. He did this without complaint, nor any hint of being disgruntled. He understood my needs, and helped me through this difficult process with grace and kindness. He treated me fairly, and says he’ll sleep well knowing he did right by me. He told me he loves his job, and loves helping people. And you know … I believe him! Go see Gil, and his knowledgeable, friendly sales team. You won’t regret it. Tair Z. Sacramento, CA

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