Store your belongings at Extra Space Storage on 400 Bercut Dr in Sacramento, CA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, drive up climate controlled units, heated loading bay, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Facility Condition
Several reviews noted issues with maintenance, including broken doors and elevators, as well as cleanliness concerns.
Price Increases
Multiple customers expressed dissatisfaction with significant rent increases shortly after moving in, often without proper notice.
Security Concerns
Some reviews mentioned safety issues, including the presence of homeless individuals and inadequate security measures.
YS
Yuet Wen See
Jan 6, 2026
1.0
This facility is very dirty. I ended up finding a dead rat in my storage unit. Additionally, the price increase of the storage unit is insane. I started off paying $51 which increased to over $200 in the span of 1 year. Not worth.
AR
Avi Ratu
Dec 19, 2025
5.0
I really can't believe "April"Representative of Extra Space Storage someone very knowledgeable and understanding with quality of customer service and following culture of the company was there to help me in all my needs. I asked him few times two make the changes during the process of moving and limited space April was there to help me out to figure out what I needed to get everything done. I really want to say Thank you April for helping me and others out there as well. You are such a wonderful person and I hope your managers are super happy to have you as a great employee.
Thank you.
SS
slav_ squat
Dec 15, 2025
1.0
Terrible experience from the start. Moved into a unit at the beginning of August. Since the day I moved in, the exit roll door has been broken and you have somehow magically back out of the entry roll door in a very cramped indoor parking area. Now one of the elevators is also broken for the past month. None of these items have been fixed and it’s been MONTHS! Also they lock up the carts after hours so you have to haul you stuff by hand up to the whatever floor you unit is located. To make it worse they doubled my rent after the first 3 months - no notice or anything. I tried to address it with the manager and all I got was lousy excuses and passing on the blame as to why everything is broken. No accountability whatsoever that people are paying for this storage facility and not receiving the proper service as is documented in the rental agreement. STAY AWAY FROM THIS STORAGE FACILITY AT ALL COSTS! Absolutely unethical company with lousy management.
KB
Katharine Burnham
Dec 13, 2025
5.0
The staff is fantastic and facility very nice. The staff goes above and beyond.
CA
CBDA All-State
Nov 27, 2025
4.0
This Extra Space Storage Facility and staff are wonderful. We highly recommend this facility for storage. The building is clean, feels secure, and the staff is very professional and helpful. Our only complaint is the sharp increase in fees after the first year. We know this is common in the storage industry, but feel that longterm occupants, like nonprofits who need to store items for student events and such, should receive some type of loyalty consideration. Otherwise, this would be a 5-star rating. If I could rate just the corporation without affecting the staff rating, this would be few stars.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Sacramento residents near Alkali Flat, Broderick, River Gardens, Dos Rios Triangle, and more!
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Richards Blvd and I-5.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access gate hours at Extra Space Storage in Sacramento?
The gate hours are daily from 6:00 AM to 10:00 PM, allowing you access to your unit during this time.
When is the office at Extra Space Storage open to assist customers?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturdays from 9:00 AM to 5:30 PM, and closed on Sundays and certain holidays.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage locations provide climate-controlled units for storing temperature-sensitive belongings.
Can I store my car at Extra Space Storage in Sacramento?
Yes, Extra Space Storage offers indoor, outdoor, and covered vehicle storage options for both short- and long-term needs.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Are moving and packing supplies available at Extra Space Storage Sacramento?
Yes, the facility offers a variety of moving and packing supplies including boxes, which can be purchased onsite or online.
What is the exact location of Extra Space Storage in Sacramento?
It is located at 400 Bercut Dr, Sacramento, CA 95811 near the intersection of Richards Blvd and I-5.
What hotels are nearby Extra Space Storage for customers coming from out of town?
Nearby hotels include The Hub Sacramento Hotel, SureStay Plus Hotel by Best Western Sacramento North, Hawthorn Suites by Wyndham Sacramento, and Ramada Limited, providing convenient lodging options close to storage.
Are there any dining options near Extra Space Storage Sacramento?
Yes, nearby restaurants include Grill Master's steakhouse, Hungry Hunter American restaurant, Maya Traditional Mexican Cuisine, Denny's diner, and McDonald's for varied dining experiences.
Are there any parks close to Extra Space Storage for recreation?
Customers can visit nearby parks such as Discovery Park South Entrance and Robert Matsui Waterfront Park for outdoor activities before or after their visit.