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Extra Space Storage
Brand Certified

Extra Space Storage

4.7
(213 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 400 Bercut Dr in Sacramento, CA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, drive up climate controlled units, heated loading bay, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
400 Bercut Dr, Sacramento, CA
95811, United States

Hours

Reviews

4.7
213 reviews
5 stars
185
4 stars
10
3 stars
3
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Facility Condition

While some reviews highlighted the cleanliness and modern features of the facility, others reported issues with maintenance, including broken doors and cleanliness concerns.

Price Increases

Several customers expressed dissatisfaction with significant rent increases shortly after moving in, often without adequate notice.

Accessibility Issues

Customers reported problems with access to their units, including broken elevators and locked carts, which made moving items difficult.
  • NA
    nick and abi
    4 days ago
    5.0
    I really appreciate April helping me find the best option for me, and saving me money. Great customer service and I would recommend Extra Space Storage to my friends and family. Thanks April!
  • MZ
    Max Z
    5 days ago
    1.0
    My initial move in was fantastic. The crew was very helpful and responsive. Ever since then, I wish I had gone with a different storage company. I moved into my storage unit less than a year ago. Since then, my initial ~$50 monthly rent has been increased twice (first to ~$100 and now over $200). A 4x increase is utterly ridiculous. Additionally, customer service/the website is very bad. The website used to have monthly itemized invoices, which are no longer available. Now, I have to call, wait on hold and have the invoices emailed to me. If this wasn't inconvenient enough, multiple times the customer support agent has either hung up on me, or sent me an unitemized receipt (when I specifically specified itemized), meaning I have to repeat the entire 20+ minute process again.
  • PA
    Pedro Ayon
    Feb 16, 2026
    5.0
    I would highly recommend this storage to anyone. Their attention and assistance was amazing, the unit was spacious and very clean! April and other staff members helped me every step of the way. They made this experience smooth and easy.?
  • GW
    Gregory Wright
    Feb 12, 2026
    4.0
    Great storage unit. Clean. The only complaint is that when you rent via Internet the rate quoted is only for 2 to 3 months then it almost doubled. $139 jumped to $229. I called and they lowered it to $179 and would go back up after that. The young man in the office is very helpful and professional. He's an attribute to your company.
  • LN
    Love Nett
    Feb 10, 2026
    1.0
    OMG DONT RENT HERE IT SOUNDS LIKE A GREAT DEAL SO I THOUGHT SO TOO, UNTIL I WENT TO UNLOAD A WHOLE TRUCK FULL OF MY THINGS, ON 02/09/2026 AT 6:45 PM I WAS APPROACHED BY 2 MEN AT MY WINDOW WHEN I WAS PULLED UP TO PUNCH IN GATE CODE THAT ASKED ME WOULD I LIKE TO PURCHASE DRUGS , THAN ANOTHER FEMALE WAS DOING HER BUISNESS FOR SOME MAN THAT WAS PARKED WHERE YOU FIRST PULL IN AT , AND THE MAN THAT SHOWED ME MY UNIT ON 02/08/2026 WASN'T AS ATTENTIVE AT FIRST HE SEEMED LIKE HIS MIND WAS SOME WHERE ELSE .

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

This information is certified by Extra Space Storage and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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