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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Roseville, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,910 reviews
5 stars
977
4 stars
455
3 stars
172
2 stars
67
1 star
239
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with long wait times for assistance and unhelpful staff, leading to frustration and negative experiences.
Product Quality
Several reviews highlighted issues with damaged products being sold, including appliances and tools, resulting in dissatisfaction and loss of trust.
Store Cleanliness
Customers appreciated the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.
Helpful Staff
Despite some negative experiences, there were positive mentions of specific employees who provided excellent assistance, indicating that service quality can vary significantly.
- DOdelaney otis2 days ago1.0I hope all of upper management Lowe’s employees can see this review when I tell you you have an ASM named Amanda. She is extremely rude. Everything she says is hostile and I’m pretty 100% sure that she was discriminating against me because I am gay and I really think that you need to check into how you are promoting people When they are unwilling to treat every customer equally and do you have any kind of help she made it very well known that it wasn’t her job. It was above her pace pay grade and I would just have to wait until the person that could take care of. It was there I’m just completely disgusted
- MJMathewe Jackman6 days ago4.0Home improvements and hardware
- JPJennifer petersonDec 19, 20251.0Never again !!! I wanted a craftsman tool cabinet on wheels $600 - the one on the floor was banged up and damaged - so they offered one in stock still in the box - i paid for it, returned the next day once it was ready and what to my amazing eyes!! This one was banged up and damaged too nobody called to tell me it was banged, no warning , no apology - nothing Lowe’s fully planned to sale me a damaged product - I did ask if they’d discount it - they offered only $100 off - ridiculous !!!!! Asked for a refund and the associate acted “put out” because I didn’t want a damaged item - I left and went to the Lincoln Lowe’s !! SOOOOO MUCH BETTER SERVICE - help with the cabinet - loading and everything
- BHBen HaywardDec 7, 20251.0Bought a 1500 dollar fridge and it failed in the first week. I lost hundreds of dollars in food and lowes doesnt seem to care. Will not buy from them again.
- CQChristina QuintanaNov 20, 20251.0I would give 0 stars for the staff ,management and their customer service at this specific Roseville location. I ordered a refrigerator which arrived damaged then after calling the store 100 times to get through to someone (which is so difficult and I was hung up on multiple times by the customer service agent Lydia. Speaking to the manager Ken who has the worst management skills dropped the ball on one of my deliveries (his words) because he left early and didn't fwd on my request. Again calling the next day several times to get a second one delivered. Then the second one was ALSO DAMAGED and then I spoke to manager Jordan who said she would send an email to distribution to get a third one delivered. I have now been calling and calling on day 4 with no one answering my calls and being transferred again to ken who kept picking up and putting me back on hold. After several more calls and a new customer service rep Becky who transferred me to manager Amanda and her coworker Mary who did everything to assist me with this 3rd attempt and they both tried to make the situation better. Thank you to Amanda and Mary for great customer service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Roseville, CA?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Roseville?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM, with specific holiday hours.
Does Lowe's in Roseville offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates will notify you of status changes.
What is the return policy for items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be started online. In-store returns require proof of purchase at the customer service desk.
What brands does Lowe's Home Improvement in Roseville carry?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, and many more trusted names.
Are there language support services available at Lowe's in Roseville?
Yes, Lowe's offers services in English and Spanish, with in-store translation services available for other languages.
What nearby stores can I visit after shopping at Lowe's in Roseville?
Nearby stores include Big Lots for discount and department store needs, WinCo supermarket for groceries, and 99 Cents Only Stores for convenience and party supplies.
If I need locksmith services near Lowe's Roseville, where can I go?
You can visit minuteKEY or KeyMe Locksmiths nearby for key and locksmith services.
What nearby food and cafe options are available around Lowe's Home Improvement in Roseville?
You can visit places like Boba Unit Cafe for bubble tea, SNOWFOX for dining, and Fukumi Ramen for Japanese fast food nearby.