Extra Space Storage

4.9
465 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 8405 Washington Blvd in Roseville, CA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
8405 Washington Blvd, Roseville, CA
95678, United States

Hours

Reviews

4.9
465 reviews
5 stars
449
4 stars
4
3 stars
7
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Josh received numerous commendations for his exceptional customer service, being described as helpful, friendly, and professional.

Facility Cleanliness

The storage facility is consistently noted for being clean, well-maintained, and secure.

Support Issues

Some customers experienced frustration with technical issues and customer support responses, indicating a need for improvement in handling such situations.

Overall Experience

Many customers expressed high satisfaction with their overall experience, highlighting the ease of the rental process and the helpfulness of the staff.
  • GO
    Guillermo Ochoa
    4 days ago
    5.0
    Josh is amazing! He had great customer service and helped me find a unit that best fit my needs. He walked me through the whole process and made it quick and easy. Definitely recommend coming here!
  • MG
    Michael Gutierrez
    6 days ago
    5.0
    Only because of people/ employees like Josh that I would ever give a great rating. He went out of his way to help me with my unit and billing questions
  • AA
    Arlene Alva
    6 days ago
    5.0
    I spoke with Josh. His customer service is top notch. He was extremely knowledgeable and helpful. Thank you!
  • AE
    Alex Evteev
    Dec 30, 2025
    1.0
    I had a very frustrating experience with this service. I was out of town and tried to update my payment method online, but I kept getting an error — twice. When I later called customer support, I was told that it was “not their problem” because they had supposedly called me earlier. As a result, I was charged a late fee. What I don’t understand is why this issue couldn’t be resolved so that I could make the payment once the technical problem was fixed. Why is payment required over the phone? Paying by phone does not feel secure, especially when there is an online system that should work. Instead of helping resolve a clear technical issue, the responsibility was shifted entirely onto the customer. This feels unfair and poorly handled. Very disappointing service experience. Upd. What is the point of this response telling me to call back? I already called back and received a rude response. I then tried to contact support via chat to get a reasonable answer, but I was also dismissed there and told to deal again with the same unpleasant people on the phone that I had already spoken to. We have already made the decision that in a couple of weeks we will simply move our storage to another facility, which will be more acceptable for us.
  • CG
    Charlie Girsch
    Dec 28, 2025
    5.0
    Zach was quite helpful in showing us options to downsize from our 8’ by 10’ unit into a 5’ x 5’

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.