All Seasons Pools and Spas

Reviews

• RD

  Ron Dockswell

  Feb 23, 2026
  5.0
  I’ve been going to All Season Pool and Spa for several years now. My primary reason for going is I know Brandon, Kelsey and Krystal are most likely the most knowledgeable about water chemistry in town. For example, on my pool steps and the bench, I had what I thought was black algae. I took a picture of it, brought it in to show Kelsey and Krystal. After talking with Kelsey more about the issue, she asked about the water level and I said the water level was dropping and I was having to regularly add water to the pool. Kelsey said she thought the black growth was due to the pool. Her and Krystal discussed and their solution was twofold, one was the bucket test and the second was to do the dye test. For whatever reason, I couldn’t wrap my head around how or why the dye test would work, both Krystal and Kelsey took their turn trying to explain it to me and when I went home, I watched it on YouTube and everything they said, finally made sense. They could have recommended I buy expensive chemicals but they didn’t and I really appreciated that. I couldn’t find the leak with the dye test and I was ended up hiring a pool leak detection company and they found the leak behind the pool light. They fixed the leak, Krystal recommended a steel pool brush to remove the black stuff and since then, the pool had looked amazing. Kelsey and Krystal’s customer service is fantastic, they take the time to explain what is going on. They diagnose issues and fix pool sweep issues and most importantly, I trust them when it comes to my pool and I appreciate them.
• SS

  Shirley Sexton

  Feb 21, 2026
  1.0
  I purchased a Sundance Spa Cameo 880 in 2025. I can not even get a person at the store to let me know if they carry the filters for the spa. WORST Customer service ever. Their voice mail (ALWAYS ON) says we will get back to you by the end of the day. So, am I supposed to drive 35 minutes to see if they carry filters or wait until end of day at which time it will be too late to go to the store to buy a filter?
• BS

  Brian Staab

  Dec 25, 2025
  5.0
  Great experience... knowledgeable, professional, no sales pressure, reliable. I shopped all brands and shops - I ultimately landed on Sundance based on experience in the store. No regrets...
• JA

  James Alexander

  Oct 12, 2025
  5.0
  Outstanding customer service and knowledge about their products, I went in with a dolphin pool sweep that I purchased from them. It needed a little bit of service done and they did it right on the spot no waiting for it to be shipped off no hassle. I always appreciate the customer service and professionalism. I receive at this location. Customer for life.
• PP

  Perry

  Sep 30, 2025
  3.0
  I’ve been a customer for years! Brandon has always been helpful with good products and advice. The other day, I went in with a pool sweeper which was broken, looked for Brandon, he was out. As I was going to explain the issue, the woman who worked there told me they don’t fix those things there! With a look that said more about her being bothered, I got irritated. Words were exchanged and I left. There would have been 5 stars for the years of great service, but being treated this disrespectfully knocks off 2 stars. I can accept that the sweeper could not be repaired there, but you are the experts that have always helped with advice. I’m so disappointed.

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