SiteOne Landscape Supply is the largest and only national wholesale distributor of landscape supplies in the United States and has a growing presence in Canada. Our customers are primarily residential and commercial landscape professionals who specialize in the design, installation and maintenance of lawns, gardens, golf courses and other outdoor spaces. Through our network of over 650 branches across 48 states and five provinces, we offer a comprehensive selection of over 90,000 products.
I get it, it is a place that sells materials for landscaping, still, the "offices," are in a dirty, hot warehouse. You have to walk through the yard that is full of trucks being loaded, more dirt than pavement. The business is geared to people in the landscaping business and not the general public. Their prices are high also
Frequently Asked Questions About SiteOne Landscape Supply
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.
How do I create an online account with SiteOne Landscape Supply?
Complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you're not a customer yet, call 1-800-SITEONE (1-800-748-3663) to become one.
Are all products available for purchase online at SiteOne?
The majority of products are available online. If you can't find an item, you can add a note during checkout or contact the local branch for assistance.
How can I place an order on the SiteOne website?
Log in, confirm your selected branch, add products to your cart, and proceed to checkout. You may choose pickup or delivery options.
Is local delivery available when ordering from SiteOne online?
Yes, local delivery is offered on most orders within 60 miles of the branch. Delivery charges may apply.
What do I need to bring when picking up my order at SiteOne?
Bring a government-issued photo ID and your order number or the Order Ready notification email.
How long will my order be held for pickup at SiteOne?
Your order will be held for a maximum of seven days from the first Order Ready notification email before it may be canceled if unclaimed.
What are the business hours for SiteOne Landscape Supply in Riverside, CA?
SiteOne is open Monday through Friday from 6:30 AM to 4:30 PM, and Saturdays from 7:00 AM to 11:30 AM. It is closed on Sundays.
What nearby locations can customers visit around SiteOne Landscape Supply?
Nearby places include SiteOne Hardscape Center, Gabby's Banquet event space, Borracho Shop for automotive repairs, and Los Novillos Market grocery store, offering customers convenient services and dining options before or after their visit.
Is there a place nearby SiteOne where I can get automotive repairs?
Yes, automotive repair shops such as Borracho Shop, Gerber Collision & Glass, Collision Center of Riverside, and L and T Complete Auto Repair are located near SiteOne.
Are there any dining options close to SiteOne Landscape Supply in Riverside?
Yes, nearby dining includes Mr. Taco Main St., as well as catering and supermarket options at The Food Matters, allowing customers to grab a meal conveniently during their visit.